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Answer» Hi there.
I've got a problem with my PC and I was wondering if any one could give me their thoughts.
I was using my computer the other day when all of a sudden a 'balloon' popped up in the bottom RIGHT hand corner saying that "Windows firewall was turned off click here to fix the problem" and then the computer went to BSOD, with a STOP message with some sort of MEMORY address next to it.
I allowed it to make a full memory dump and then restarted the machine, the machine loaded exactly like normal except when it got to the windows XP load screen, after about 1-2 seconds of loading windows I got a BSOD and the computer immediatly restarted on it's own.
I allowed it to start up again and I then got the "Windows didn't shut down properly..blah...blah" I tried to select safe mode, or any other mode, but the keyboard wasn't working, I couldn't move to any of the other options...
So I restarted the machine, and tried GOING into bios... and they keyboard worked here... So I shut down my PC and switched the master HDD to slave and vise versa. I then selected to boot from this HDD in bios which seemed to work, but windows wouldn't load for what seems an unrelated reason (haven't tried booting from that HDD/operating system before).
So I decided to switch the HDDs back around and boot from the windows CD, I got the message "Press any key to start boot from CD" but when I did it immediatly went to "windows didn't shut down correctly" screen, even though I had dissabled booting from HDD and had selected 'NO' for look for other boot devices...
What is strange about all this is that the keyboard works fine in bios, it just doesn't seem to work on the select startup mode screen.
I also put in a boot cd of SpinRite which loaded fine, but got a screen saying press any key to continue or esc to exit, and guess what, the keyboard didn't work there either...
Anyone got any ideas what's going on and what I could try to fix it?
I'd be grateful for any help at all.
Thanks!
Shandy 1. Keyboard. Start with the keyboard and/or BIOS settings.
a. How does the keyboard interface to your computer (PS2, USB, Infrared, Wireless)?
b. Have you tried another keyboard? Best choice for diagnostics would be PS2 if your computer supports it.
c. If current keyboard uses USB wire interface, check your USB settings within CMOS setup of BIOS.
(1) Is there a "Legacy" or "USB keyboard" setting you can enable?
(2) What other USB settings are there?Thanks! My keyboard is wireless, and was connected via USB. I hooked it up through PS/2 and it worked great.
However when loading in safe mode it completes loading of files and then when it gets to the windows load screen the machine reboots.
I've got windows setup to work from CD though... So at least I can reinstall windows.
Thanks for you help 1. There's several things you can try before reinstalling Windows:
a. Disable automatic restart upon system error, then "post" BSOD message
b. Boot using last known good configuration
c. Boot into Recovery Console from CD and run "chkdsk /p /r"
2. Last known good configuration. Use the F8 function key during system startup to access the Windows Advanced Options menu. Tap the F8 key once or twice per second as you startup the computer (or immediately after POST completes and screen flashes black prior to displaying Windows XP logo with its processing bar display).
When the Windows Advanced Options menu comes up, use the up/down arrow keys to select "Last known good configuration".
3. Disable Automatic Restart. From the Windows Advanced Options menu, select the "Disable automatic restart on system failure" and hit Enter. Hopefully the machine will stop on BSOD.
Record and post back with the "exact" error message text and/or numbers plus any offending software module it might name. A google search on these text strings or substrings sometimes provides problem resolution.
4. Chkdsk from Recovery Console. This will verify the integrity of the file system and fix it if possible (option /p). It can also be used to check the disk surface for bad sectors and move or recover data if possible (option /r).
a. Boot to the Windows XP Install CD.
b. When the Welcome to Setup screen appears, press R to select the repair option.
c. Select the Windows installation that you want to access from the Recovery Console. Type it's number (e.g. 1) and hit Enter key.
d. Type the administrator password when you are prompted to do this. Note: If no administrator password exists, press ENTER.
e. At the command prompt, on the drive where Windows is installed, type "chkdsk /p /r", and then press ENTER. Chkdsk was not designed to be interrupted, so let it run to completion to avoid damage to the file system. It could take a long time.
f. At the command prompt, type exit, and then press ENTER to restart your computer.Quote from: Helper4789 on November 01, 2009, 10:45:10 AM Should be the same advice as him ^
Thanks, for taking the time.
I had tried backing up my system config files (system32\config) [system, security, sem, default, software] and replacing them with the repair ones in windows\repair. It booted fine with those ofcourse.
I then found my oldest backup (restore point) of those files and tried with those but got the good old BSO of Diabolical Death and Doom again... So no luck there. My oldest restore point I could find was from the 29th of October... not very old.
I was going to do a check disk, but didn't know about /p switch thanks for that
I will give that a go when I get the time and let you know the results.
can disk checks cause damage? should I run SpinRite before hand for the fun of it, although I don't know what good it will do, haven't even looked up what it specifically does, my old man just has a copy he got given from his last company.
I had been LOOKING for that disable automatic restart on system failure, I knew it existed.. just didn't know how to change it, thanks for that also
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