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Answer» I have a lenovo 3000 N100 XP Home SP3 Intel (R) Core (TM)2 CPU T5500 @ 1.66GHz 1Gb RAM. I have a 160 Gb external HDD that I have the majority of my programs on. I have been having a BSOD with the following info: Error code 1000008e, parameter1 c0000005, parameter2 f795356c, parameter3 a8396dcc, parameter4 0000000 When I checked the info to be sent to Microsoft it was a couple of temp files that had the following in them: WER2e8a.dir00. So I figured I COULD just delete them and I would be fine. Did a search for them and couldn't find them! Searched again, including hidden files and found them. Thought again about just deleting them. I use Avast antivirus, SUPERAntiSpyware, Malwarebytes and Total Privacy. What do I need to do? Thanks in advance for any help I get!Please post the entire BSOD message including the header...Ok, Patio, how do I capture this message since it disappears so quickly and restarts?Download BlueScreenView: http://www.nirsoft.net/utils/blue_screen_view.html unzip downloaded FILE and double click on BlueScreenView.exe to run the program. when scanning is done, go to EDIT - Select All Go to FILE - SAVE Selected Items, and save the report as BSOD.txt Open BSOD.txt in Notepad, copy all of the content, and paste it into your NEXT replyThank you. Will be back after next Blue Screen.Ok, here is the data from the BlueScreenView:
================================================== Dump File : Mini111010-02.dmp Crash Time : 11/10/2010 6:43:11 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa8ad3dfc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini111010-02.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini111010-01.dmp Crash Time : 11/10/2010 10:47:08 AM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa8396dcc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini111010-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini110910-01.dmp Crash Time : 11/9/2010 3:50:55 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa970adcc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini110910-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini110710-01.dmp Crash Time : 11/6/2010 11:16:57 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa7cad0dc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini110710-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini110610-01.dmp Crash Time : 11/6/2010 2:22:19 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa8a678cc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini110610-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini110410-02.dmp Crash Time : 11/4/2010 1:15:12 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa81f2dcc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini110410-02.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini110410-01.dmp Crash Time : 11/4/2010 9:59:41 AM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa834fdcc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini110410-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini110310-03.dmp Crash Time : 11/3/2010 7:21:32 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa8938b5c Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini110310-03.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini110310-02.dmp Crash Time : 11/3/2010 10:58:47 AM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa78b7c3c Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini110310-02.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini110310-01.dmp Crash Time : 11/3/2010 1:02:29 AM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa74f092c Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini110310-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini110210-01.dmp Crash Time : 11/2/2010 2:26:05 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa8400dcc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini110210-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini103110-01.dmp Crash Time : 10/31/2010 10:11:43 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa8f0edcc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini103110-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini103010-01.dmp Crash Time : 10/30/2010 2:08:56 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa8430dcc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini103010-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini102810-01.dmp Crash Time : 10/28/2010 9:26:17 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa81fbdcc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini102810-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini102710-01.dmp Crash Time : 10/27/2010 7:09:00 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa82442cc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini102710-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini102610-01.dmp Crash Time : 10/26/2010 8:00:02 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa8a41b5c Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini102610-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini102510-01.dmp Crash Time : 10/25/2010 9:16:07 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0x0a05000a Parameter 3 : 0xa8ba29b0 Parameter 4 : 0x00000000 Caused By Driver : bckd.sys Caused By Address : bckd.sys+8851 File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini102510-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini102410-02.dmp Crash Time : 10/24/2010 6:40:36 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa92c9dcc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini102410-02.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini102410-01.dmp Crash Time : 10/23/2010 11:23:04 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa8b88dcc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini102410-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini102310-01.dmp Crash Time : 10/23/2010 4:23:43 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa8cc3dcc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini102310-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini102110-01.dmp Crash Time : 10/21/2010 6:57:58 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa9692dcc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini102110-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini102010-01.dmp Crash Time : 10/20/2010 8:18:47 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa73b443c Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini102010-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini101910-01.dmp Crash Time : 10/19/2010 7:41:28 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa938912c Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini101910-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini100810-01.dmp Crash Time : 10/8/2010 1:37:59 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa88fc12c Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini100810-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini100610-01.dmp Crash Time : 10/6/2010 8:06:51 AM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa8b59dfc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini100610-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini100210-02.dmp Crash Time : 10/2/2010 1:41:26 PM Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER Bug Check Code : 0x000000ea Parameter 1 : 0x86058718 Parameter 2 : 0x860e7e10 Parameter 3 : 0x865b4a78 Parameter 4 : 0x00000001 Caused By Driver : ialmdd5.DLL Caused By Address : ialmdd5.DLL+b1039 File Description : DirectDraw(R) Driver for Intel(R) Graphics Technology Product Name : Intel Graphics Accelerator Drivers for Windows NT(R) Company : Intel Corporation File Version : 6.14.10.4543 Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini100210-02.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini100210-01.dmp Crash Time : 10/2/2010 1:28:09 PM Bug Check String : KERNEL_APC_PENDING_DURING_EXIT Bug Check Code : 0x00000020 Parameter 1 : 0x85510a90 Parameter 2 : 0xffffffff Parameter 3 : 0x00000000 Parameter 4 : 0x00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+22f43 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636) Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini100210-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini100110-01.dmp Crash Time : 10/1/2010 5:09:25 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xa9eb5217 Parameter 3 : 0xa866e778 Parameter 4 : 0x00000000 Caused By Driver : tcpip.sys Caused By Address : tcpip.sys+4a217 File Description : TCP/IP Protocol Driver Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.5625 (xpsp_sp3_gdr.080620-1249) Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini100110-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini093010-02.dmp Crash Time : 9/30/2010 8:07:51 PM Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER Bug Check Code : 0x000000ea Parameter 1 : 0x860d5da8 Parameter 2 : 0x863bb858 Parameter 3 : 0x8612fb48 Parameter 4 : 0x00000001 Caused By Driver : ialmdd5.DLL Caused By Address : ialmdd5.DLL+b1058 File Description : DirectDraw(R) Driver for Intel(R) Graphics Technology Product Name : Intel Graphics Accelerator Drivers for Windows NT(R) Company : Intel Corporation File Version : 6.14.10.4543 Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini093010-02.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini093010-01.dmp Crash Time : 9/30/2010 7:10:47 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa7f62b5c Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini093010-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini092710-01.dmp Crash Time : 9/27/2010 4:56:55 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa899edcc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini092710-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini092310-02.dmp Crash Time : 9/23/2010 8:09:05 PM Bug Check String : BAD_POOL_CALLER Bug Check Code : 0x000000c2 Parameter 1 : 0x00000041 Parameter 2 : 0x864c7000 Parameter 3 : 0x000062c7 Parameter 4 : 0x0003f68f Caused By Driver : PCTAppEvent.sys Caused By Address : PCTAppEvent.sys+4ca File Description : PC Tools App Monitor Driver Product Name : PC Tools App Monitor Driver Company : PC Tools File Version : 1, 0, 0, 61 Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini092310-02.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini092310-01.dmp Crash Time : 9/23/2010 2:58:18 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa66d412c Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini092310-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini091810-01.dmp Crash Time : 9/18/2010 5:09:58 PM Bug Check String : BAD_POOL_CALLER Bug Check Code : 0x000000c2 Parameter 1 : 0x00000041 Parameter 2 : 0x85cbb000 Parameter 3 : 0x00005abb Parameter 4 : 0x0003f68f Caused By Driver : PCTAppEvent.sys Caused By Address : PCTAppEvent.sys+4ca File Description : PC Tools App Monitor Driver Product Name : PC Tools App Monitor Driver Company : PC Tools File Version : 1, 0, 0, 61 Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini091810-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini091710-03.dmp Crash Time : 9/17/2010 6:41:12 PM Bug Check String : BAD_POOL_CALLER Bug Check Code : 0x000000c2 Parameter 1 : 0x00000041 Parameter 2 : 0x85cdb000 Parameter 3 : 0x00005adb Parameter 4 : 0x0003f68f Caused By Driver : PCTAppEvent.sys Caused By Address : PCTAppEvent.sys+dc58 File Description : PC Tools App Monitor Driver Product Name : PC Tools App Monitor Driver Company : PC Tools File Version : 1, 0, 0, 61 Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini091710-03.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini091710-02.dmp Crash Time : 9/17/2010 6:29:48 PM Bug Check String : BAD_POOL_CALLER Bug Check Code : 0x000000c2 Parameter 1 : 0x00000041 Parameter 2 : 0x85cac000 Parameter 3 : 0x00005aac Parameter 4 : 0x0003f68f Caused By Driver : PCTAppEvent.sys Caused By Address : PCTAppEvent.sys+4ca File Description : PC Tools App Monitor Driver Product Name : PC Tools App Monitor Driver Company : PC Tools File Version : 1, 0, 0, 61 Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini091710-02.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini091710-01.dmp Crash Time : 9/17/2010 6:16:06 PM Bug Check String : BAD_POOL_CALLER Bug Check Code : 0x000000c2 Parameter 1 : 0x00000041 Parameter 2 : 0x85cf5000 Parameter 3 : 0x00005af5 Parameter 4 : 0x0003f68f Caused By Driver : PCTAppEvent.sys Caused By Address : PCTAppEvent.sys+dc58 File Description : PC Tools App Monitor Driver Product Name : PC Tools App Monitor Driver Company : PC Tools File Version : 1, 0, 0, 61 Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini091710-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini091310-01.dmp Crash Time : 9/13/2010 1:01:54 AM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa7373dfc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini091310-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini090910-01.dmp Crash Time : 9/9/2010 6:06:22 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa886112c Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini090910-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini090710-01.dmp Crash Time : 9/7/2010 10:24:37 AM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa8828b5c Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini090710-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini083110-01.dmp Crash Time : 8/31/2010 1:03:33 AM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa7df60dc Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini083110-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini081610-01.dmp Crash Time : 8/16/2010 6:56:57 PM Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA Bug Check Code : 0x10000050 Parameter 1 : 0xfe5f6004 Parameter 2 : 0x00000000 Parameter 3 : 0xa97d80c2 Parameter 4 : 0x00000000 Caused By Driver : bckd.sys Caused By Address : bckd.sys+20c2 File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini081610-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini073010-01.dmp Crash Time : 7/30/2010 1:03:15 AM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0xf795356c Parameter 3 : 0xa89d792c Parameter 4 : 0x00000000 Caused By Driver : SnopFree.sys Caused By Address : SnopFree.sys+156c File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini073010-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
Well, it looks like one (maybe the main one) problem is the SnoopFree software. Does that sound right?Yes it does...it's banging heads with PCTools as well...I have uninstalled SnoopFree. What should I do about PC Tools?I don't use it myself... If it was highly recommended i would have heard about it here at the Forums by now.What do you recommend for a FIREWALL?
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