Solve : BSOD on new computer? – InterviewSolution

1.	Solve : BSOD on new computer?
Answer» Hi I recently just build my own computer for the first time. I ordered the parts from newegg with the help of my friend. For some reason my computer just randomly blue screens and I'm not sure why. First I thought it had something to do with Starcraft 2 considering it only happened when playing it. But just today it happened while i was just browsing the internet and listening to music. It blue screens about 3 to 4 times a day and like I said, it seems completely random. Sometimes I can go 5 hours without it blue screening, and other times it happens in 10 minutes. I'm running Windows 7 ultimate 64 bit and here are my computer specs: Motherboard- MSI P55-CD53 LGA 1156 Intel P55 ATX Intel Motherboard CPU- Intel(R) Core(TM) i5 CPU 760 2.80GHz GPU- ATI Radeon HD 5700 Series Memory- OCZ Gold 8GB (2 x 4GB) 240-Pin DDR3 PSU- Corsair 600W My friend thought it might have something to do with the RAM, so he did a memory scan which didn't turn up any problems. I've tried updating all my drivers which also hasn't helped. Any help would be greatly appreciated! Thanks!What is the complete BSOD message including the gibberish ? ?First of all, when it blue screens, my computer restarts before I EVEN have a chance to read the error message. Then I tried opening the dump files but for some reason I'm getting access denied. I've tried everything to set the permissions but nothing is working for me. I think I might have changed some setting so it won't restart after a critical error, in which case I will let you know what it says. Is there anyway to pause the blue screen before it restarts by chance?Boot to safemode... Travel to Control Panel/ System/ ADVANCED/ ....uncheck "automatically re-boot on errors"... Save changes and Exit.Ok I did that. I guess now I just wait, which shouldn't be too long. I did figure out how to open those dump files if that would be any help. There are multiple dump file so I'll list all of them here. Each dump is sperated by smiley faces! It looks like all of them are different which is confusing. Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\011011-19843-01.dmp] Mini Kernel Dump File: Only registers and STACK trace are available Symbol search path is: SRVC:\SymbolsHTTP://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0xfffff800`02a56000 PsLoadedModuleList = 0xfffff800`02c93e50 Debug session time: Mon Jan 10 20:16:01.919 2011 (UTC - 6:00) System Uptime: 0 days 8:25:47.340 Loading Kernel Symbols ....................................... ........................ ....................................... ......................... ................... Loading User Symbols Loading unloaded module list .... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {fffffa7f93835eac, 2, 1, fffff88007207098} Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_IncSlotIdx+c ) Followup: MachineOwner --------- Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\011311-14617-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRVC:\Symbolshttp://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0xfffff800`02a0d000 PsLoadedModuleList = 0xfffff800`02c4ae50 Debug session time: Thu Jan 13 15:09:54.654 2011 (UTC - 6:00) System Uptime: 0 days 0:14:28.075 Loading Kernel Symbols ....................................... ........................ ....................................... ......................... .................. Loading User Symbols Loading unloaded module list .... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1E, {0, 0, 0, 0} Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_ReleaseEpListLock+3c ) Followup: MachineOwner --------- Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\011311-16582-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRVC:\Symbolshttp://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0xfffff800`02a0c000 PsLoadedModuleList = 0xfffff800`02c49e50 Debug session time: Thu Jan 13 16:17:21.276 2011 (UTC - 6:00) System Uptime: 0 days 1:06:52.696 Loading Kernel Symbols ....................................... ........................ ....................................... ......................... .................. Loading User Symbols Loading unloaded module list .... ******************************************************************************* * * * Bugcheck Analysis * * * ***************************************************************************** Use !analyze -v to get detailed debugging information. BugCheck D1, {1, a, 1, fffff88007371258} Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2 * WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys Probably caused by : atikmdag.sys ( atikmdag+dd258 ) Followup: MachineOwner --------- Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\011311-20498-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRVC:\Symbolshttp://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0xfffff800`02a4a000 PsLoadedModuleList = 0xfffff800`02c87e50 Debug session time: Thu Jan 13 22:18:23.980 2011 (UTC - 6:00) System Uptime: 0 days 6:00:31.011 Loading Kernel Symbols ....................................... ........................ ....................................... ......................... .................. Loading User Symbols Loading unloaded module list ......... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 50, {fffff10009271890, 1, fffff80002ac6c90, 7} Could not read faulting DRIVER name Probably caused by : hardware ( nt!KiIpiInterrupt+2a0 ) Followup: MachineOwner --------- There's one more that I didn't get. This crash occurred when I wasn't in Starcraft, which was the first time. Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\011411-13353-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRVC:\Symbolshttp://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0xfffff800`02a4e000 PsLoadedModuleList = 0xfffff800`02c8be50 Debug session time: Fri Jan 14 00:39:03.652 2011 (UTC - 6:00) System Uptime: 0 days 2:20:06.073 Loading Kernel Symbols ....................................... ........................ ....................................... ......................... ................. Loading User Symbols Loading unloaded module list .... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff96000056254, fffff88006c2c170, 0} Probably caused by : win32k.sys ( win32k!xxxRedrawWindow+c4 ) Followup: MachineOwner ---------

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