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Solve : BSOD - ox000000F4 Error?

Answer»

Sounds as though the drive needs to be replaced.How to obtain hard drive S.M.A.R.T data on a Windows system and then paste the report into a forum post

  • Download the GSmartControl installer application:
    • Go to the GSmartControl - Downloads page.
    • Scroll part way down the page to where the current version available for download will be displayed.
    • Double-click the downloaded application to run it and install GSmartControl on the computer.
      Note: Vista/Win7 users, right-click > Run as Administrator[/*]
    • When installation is complete, run GSmartControl:
      • Start GSmartControl from the Start > Programs menu.
      [/*]
    • When the interface has loaded and scanning for hard drives is complete, click on the hard drive icon to select the device.[/*]
    • Go to Device on the top menu > View Details, and a new Device Information window will open.[/*]
    • Click on the Attributes tab to display the S.M.A.R.T data values.[/*]
    • NEAR the bottom of the window, click on View Output and a new Smartctl Output window will open.[/*]
    • Right-click anywhere inside that window > Select All.[/*]
    • Again right-click in that selected area > Copy.[/*]
    • Now paste that in a reply to your topic.
Here you go..... GSmart Scan output....

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7-sp1] (sf-5.43-1)
Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family: Western Digital Scorpio Blue Serial ATA (Adv. Format)
Device Model: WDC WD3200BPVT-16ZEST0
Serial Number: WD-WXN1A71J0613
LU WWN Device Id: 5 0014ee 206318dc0
Firmware Version: 03.01A03
User Capacity: 320,072,933,376 bytes [320 GB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: In smartctl database [for details USE: -P show]
ATA Version is: 8
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: SUN Mar 30 22:29:30 2014 IST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00)Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0)The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 6960) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline SURFACE scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003)Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01)Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 84) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x7035)SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 1
3 Spin_Up_Time 0x0027 150 127 021 Pre-fail Always - 1491
4 Start_Stop_Count 0x0032 097 097 000 Old_age Always - 3754
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
9 Power_On_Hours 0x0032 099 099 000 Old_age Always - 1030
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always - 1025
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 435
193 Load_Cycle_Count 0x0032 168 168 000 Old_age Always - 97049
194 Temperature_Celsius 0x0022 093 090 000 Old_age Always - 50
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 199 000 Old_age Always - 51
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 1030 -
# 2 Conveyance offline Completed without error 00% 889 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.Quote from: Allan on March 25, 2014, 09:53:28 AM
Sounds as though the drive needs to be replaced.

Hi Jason,

I have posted the output as instructed as suggested.
Any pointer pleaseQuote from: arunpedha on April 02, 2014, 09:39:34 AM
Hi Jason,

I have posted the output as instructed as suggested.
Any pointer please

Hi Jason,
did you get the chance to look at this?

Hi arunpedha, sorry for the late reply. Your hard drive looks fine. Do you still experienced the same BSOD?

Try downloading Speccy and then install the program. To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

Let's check for some latet dumps.

Please go to C:\Windows\Minidump folder. Do you see any dmp logs from the folder? If yes, then read the instruction of the second paragraph below.If not, configure small memory dump debugging information under startup and recovery.

> Right-click My Computer and choose Properties.
> Go to Advanced System Settings - Advance Tab.
> Under Startup and Recovery, click Settings...
> Look for 'write debugging information' and use small memory dump
> Checkmark overwrite any existing file

If there are latest created minidumps under C:\Windows\Minidump folder, please post the latest dmp logs (atleast 5) by :
Note : If dmp logs from minidump folder is not allowed due to security or admin permission problem, disable UAC control temporarily
or see this link.
> Highlight (holding ctrl key) and choosing the latest dmp logs by hitting enter or left mouse click.
> Right-click and choose send to desktop.
> When on desktop, highlight all dmp logs and right-click and send to compressed zipped folder.
> Upload and share the link by registering here https://www.box.com/
* minidumps log sample 010613 - 16676 -01.dmp -> 01 is for month - 06 for day - 13 is for year.
* If you use any 3rd party software such as Ccleaner, please uncheck the minidumps box so as not to remove the dump files next time.



It's the optical drive, not the hd that needs to be replaced based on what I've read above.


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