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Answer» Hi, I have a computer running on Windows 7 with Intel Core i7 CPU, 6144MB of RAM, ATI Radeon HD 4600 Series Graphics card, and a 300gb hard drive, plus an added terabyte hard drive.
It has been crashing with a Management BSOD for a while now, and I ran WindDbg to TRY and figure it out. (I'm pasting the Windbg INFO at the bottom) It seems that Pinnacle Studio is the problem, but I have redownloaded a couple times and it still crashes whenever I run it. (Although it works in safe mode)
Any ideas how I can get this to stop crashing?
Here's the crash dump.
****************** * Bugcheck Analysis
MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000041790, The subtype of the bugcheck. Arg2: fffffa80008119b0 Arg3: 000000000000ffff Arg4: 0000000000000000
Debugging Details: ------------------
BUGCHECK_STR: 0x1a_41790
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: Studio.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80002ce4ede to fffff80002c71600
STACK_TEXT: fffff880`0911a968 fffff800`02ce4ede : 00000000`0000001a 00000000`00041790 fffffa80`008119b0 00000000`0000ffff : nt!KeBugCheckEx fffff880`0911a970 fffff800`02cb2fca : 00000000`00000000 00000000`4dd1dfff fffffa80`00000000 fffffa80`065fab30 : nt! ?? ::FNODOBFM::`string'+0x33946 fffff880`0911ab30 fffff800`02c70853 : ffffffff`ffffffff 00000000`241ae810 00000000`241ae808 fffffa80`00008000 : nt!NtFreeVirtualMemory+0x5ca fffff880`0911ac20 00000000`7758009a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`241ae7d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7758009a
STACK_COMMAND: kb
FOLLOWUP_IP: nt! ?? ::FNODOBFM::`string'+33946 fffff800`02ce4ede cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+33946
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb
FAILURE_BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+33946
BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+33946
Followup: MachineOwner --------- This: PROCESS_NAME: Studio.exe indicates WHERE the error happened, but not the culprit. The culprit: IMAGE_NAME: ntkrnlmp.exe
However, from one BSOD it's rather hard to diagnose anything.
Download BlueScreenView No installation required. Double click on BlueScreenView.exe file to run the program. When scanning is done, go EDIT>Select All. Go File>Save Selected Items, and save the report as BSOD.txt. Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.there's...alot.
================================================== Dump File : 070110-27953-01.dmp Crash Time : 7/1/2010 9:25:32 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`00801db0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\070110-27953-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 070110-22156-01.dmp Crash Time : 7/1/2010 9:03:47 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`008158b0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : peauth.sys Caused By Address : peauth.sys+2c9ba38 File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\070110-22156-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 070110-22718-01.dmp Crash Time : 7/1/2010 8:51:41 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`0087d9b0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\070110-22718-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 062210-25515-01.dmp Crash Time : 6/22/2010 11:26:13 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`00837030 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\062210-25515-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 061410-18546-01.dmp Crash Time : 6/14/2010 1:54:16 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`008119b0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\061410-18546-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 061210-23296-01.dmp Crash Time : 6/12/2010 8:44:46 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`0085b030 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\061210-23296-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 061210-20484-01.dmp Crash Time : 6/12/2010 4:52:19 PM Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a Parameter 1 : fffff680`00028a00 Parameter 2 : 00000000`00000000 Parameter 3 : 00000000`00000000 Parameter 4 : fffff800`02ce61e2 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\061210-20484-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 061210-21734-01.dmp Crash Time : 6/12/2010 2:09:37 AM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`00892230 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\061210-21734-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 061110-35562-01.dmp Crash Time : 6/11/2010 2:47:32 PM Bug Check String : SYSTEM_SERVICE_EXCEPTION Bug Check Code : 0x0000003b Parameter 1 : 00000000`c0000005 Parameter 2 : fffff800`02f860bb Parameter 3 : fffff880`0825cee0 Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\061110-35562-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 061010-22390-01.dmp Crash Time : 6/10/2010 7:47:36 PM Bug Check String : NTFS_FILE_SYSTEM Bug Check Code : 0x00000024 Parameter 1 : 00000000`001904fb Parameter 2 : fffff880`0333f728 Parameter 3 : fffff880`0333ef90 Parameter 4 : fffff880`012a41f2 Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+961f2 File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\061010-22390-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 061010-30953-01.dmp Crash Time : 6/10/2010 3:00:21 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`0114afb0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\061010-30953-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 060910-29578-01.dmp Crash Time : 6/9/2010 7:57:14 PM Bug Check String : NTFS_FILE_SYSTEM Bug Check Code : 0x00000024 Parameter 1 : 00000000`001904fb Parameter 2 : fffff880`07beb6e8 Parameter 3 : fffff880`07beaf50 Parameter 4 : fffff800`02cc0432 Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+213d8 File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\060910-29578-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 060910-28125-01.dmp Crash Time : 6/9/2010 4:25:14 PM Bug Check String : NTFS_FILE_SYSTEM Bug Check Code : 0x00000024 Parameter 1 : 00000000`001904fb Parameter 2 : fffff880`079d36e8 Parameter 3 : fffff880`079d2f50 Parameter 4 : fffff800`02c6c489 Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+213d8 File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\060910-28125-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 051910-27515-01.dmp Crash Time : 5/19/2010 3:59:11 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`011ea2b0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\051910-27515-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 051610-23187-01.dmp Crash Time : 5/16/2010 2:58:11 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`010f1430 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\051610-23187-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 051310-25875-01.dmp Crash Time : 5/13/2010 12:24:11 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`0115d430 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\051310-25875-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 051210-18031-01.dmp Crash Time : 5/12/2010 2:55:49 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`00881d30 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\051210-18031-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 051210-28671-01.dmp Crash Time : 5/12/2010 2:21:50 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00005002 Parameter 2 : fffff700`01080000 Parameter 3 : 00000000`0001fddd Parameter 4 : 0401a78c`fffffffe Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\051210-28671-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 051110-26250-01.dmp Crash Time : 5/11/2010 6:27:04 PM Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a Parameter 1 : fffffe80`09ebf968 Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000000 Parameter 4 : fffff800`02d85a2f Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\051110-26250-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 051110-22437-01.dmp Crash Time : 5/11/2010 4:20:40 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`008db430 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\051110-22437-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 051010-25515-01.dmp Crash Time : 5/10/2010 12:54:07 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`0114a230 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : win32k.sys Caused By Address : win32k.sys+5af55 File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\051010-25515-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 050610-43578-01.dmp Crash Time : 5/6/2010 2:08:10 AM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00005002 Parameter 2 : fffff700`01080000 Parameter 3 : 00000000`0000e7dd Parameter 4 : 0400eca8`fffffffe Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\050610-43578-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 050410-28031-01.dmp Crash Time : 5/4/2010 12:26:28 AM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`0085bdb0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\050410-28031-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 050310-25406-01.dmp Crash Time : 5/3/2010 11:30:11 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`011026b0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\050310-25406-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 050310-24765-01.dmp Crash Time : 5/3/2010 9:05:30 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`01125030 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\050310-24765-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 050310-27718-01.dmp Crash Time : 5/3/2010 2:55:28 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`01127d30 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\050310-27718-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 050310-25640-01.dmp Crash Time : 5/3/2010 2:38:23 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`010f1430 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\050310-25640-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 042910-20796-01.dmp Crash Time : 4/29/2010 3:17:46 PM Bug Check String : NTFS_FILE_SYSTEM Bug Check Code : 0x00000024 Parameter 1 : 00000000`000c08a2 Parameter 2 : 00000000`00000000 Parameter 3 : 00000000`00000000 Parameter 4 : 00000000`00000000 Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+1e95 File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\042910-20796-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 042710-21687-01.dmp Crash Time : 4/27/2010 6:05:27 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`007ee2b0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\042710-21687-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 042410-29656-01.dmp Crash Time : 4/24/2010 3:53:38 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`01125db0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\042410-29656-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 042410-24328-01.dmp Crash Time : 4/24/2010 12:12:42 AM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`0084a6b0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\042410-24328-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 042310-18984-01.dmp Crash Time : 4/23/2010 2:55:53 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`008038b0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\042310-18984-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 042310-21203-01.dmp Crash Time : 4/23/2010 2:23:08 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`01101030 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70600 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\042310-21203-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 041210-24531-01.dmp Crash Time : 4/12/2010 12:16:04 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00005002 Parameter 2 : fffff700`01080000 Parameter 3 : 00000000`000019dd Parameter 4 : 04001023`fffffffe Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+71f00 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\041210-24531-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 032710-35625-01.dmp Crash Time : 3/27/2010 9:33:34 PM Bug Check String : NTFS_FILE_SYSTEM Bug Check Code : 0x00000024 Parameter 1 : 00000000`001904fb Parameter 2 : fffff880`0334d728 Parameter 3 : fffff880`0334cf80 Parameter 4 : fffff880`012dde51 Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+95e51 File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\032710-35625-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 031210-26250-01.dmp Crash Time : 3/12/2010 11:45:37 PM Bug Check String : Bug Check Code : 0x00000109 Parameter 1 : a3a039d8`a540a980 Parameter 2 : 00000000`00000000 Parameter 3 : 5f8561ef`3e659e3d Parameter 4 : 00000000`00000101 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+71f00 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\031210-26250-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 031010-22734-01.dmp Crash Time : 3/10/2010 11:47:14 PM Bug Check String : SYSTEM_SERVICE_EXCEPTION Bug Check Code : 0x0000003b Parameter 1 : 00000000`c0000005 Parameter 2 : fffff880`0199af01 Parameter 3 : fffff880`09e34f20 Parameter 4 : 00000000`00000000 Caused By Driver : Npfs.SYS Caused By Address : Npfs.SYS+af01 File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\031010-22734-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 030510-24687-01.dmp Crash Time : 3/5/2010 9:15:15 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`00839430 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+71f00 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\030510-24687-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 022210-24296-01.dmp Crash Time : 2/23/2010 3:16:29 AM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`011b54b0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+71f00 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\022210-24296-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 012110-19484-01.dmp Crash Time : 1/21/2010 1:56:52 PM Bug Check String : NTFS_FILE_SYSTEM Bug Check Code : 0x00000024 Parameter 1 : 00000000`001904fb Parameter 2 : fffff880`0334d678 Parameter 3 : fffff880`0334ced0 Parameter 4 : fffff800`028faedc Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+213d8 File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\012110-19484-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 012010-18390-01.dmp Crash Time : 1/20/2010 8:08:01 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00005002 Parameter 2 : fffff700`01080000 Parameter 3 : 00000000`0000d1dd Parameter 4 : 0400d1dc`fffffffe Caused By Driver : nvlddmkm.sys Caused By Address : nvlddmkm.sys+abe42 File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\012010-18390-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 011510-17921-01.dmp Crash Time : 1/15/2010 10:47:39 AM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`008278b0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+71f00 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\011510-17921-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 011310-17406-01.dmp Crash Time : 1/13/2010 4:10:57 AM Bug Check String : SYSTEM_SERVICE_EXCEPTION Bug Check Code : 0x0000003b Parameter 1 : 00000000`c0000005 Parameter 2 : fffff960`001404b8 Parameter 3 : fffff880`0a50f210 Parameter 4 : 00000000`00000000 Caused By Driver : win32k.sys Caused By Address : win32k.sys+e04b8 File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\011310-17406-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 011210-14890-01.dmp Crash Time : 1/13/2010 1:25:14 AM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041284 Parameter 2 : 00000000`72978001 Parameter 3 : 00000000`00000085 Parameter 4 : fffff700`01080000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+71f00 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\011210-14890-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 011210-21015-01.dmp Crash Time : 1/12/2010 11:49:04 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`010f18b0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+71f00 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\011210-21015-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 011110-19609-01.dmp Crash Time : 1/12/2010 2:00:06 AM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`01192230 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : win32k.sys Caused By Address : win32k.sys+82c21 File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\011110-19609-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 011110-20109-01.dmp Crash Time : 1/12/2010 1:49:43 AM Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA Bug Check Code : 0x00000050 Parameter 1 : fffff700`210f4600 Parameter 2 : 00000000`00000000 Parameter 3 : fffff800`028a0133 Parameter 4 : 00000000`00000002 Caused By Driver : hal.dll Caused By Address : hal.dll+1344e File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\011110-20109-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 010910-28859-01.dmp Crash Time : 1/9/2010 4:47:37 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041790 Parameter 2 : fffffa80`011a34b0 Parameter 3 : 00000000`0000ffff Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+71f00 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\010910-28859-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 010910-26640-01.dmp Crash Time : 1/9/2010 3:38:07 PM Bug Check String : KMODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x0000001e Parameter 1 : ffffffff`c0000005 Parameter 2 : fffff800`02b74d9c Parameter 3 : 00000000`00000000 Parameter 4 : ffffffff`ffffffff Caused By Driver : fltmgr.sys Caused By Address : fltmgr.sys+fd5a File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\010910-26640-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ==================================================
================================================== Dump File : 010310-20031-01.dmp Crash Time : 1/3/2010 5:55:28 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 00000000`00041284 Parameter 2 : 00000000`093d9001 Parameter 3 : 00000000`000013dd Parameter 4 : fffff700`01080000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+71f00 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16539 (win7_gdr.100226-1909) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\010310-20031-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 ================================================== It looks like you MAY have RAM issue.
A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.
NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A
B. If you have only one RAM stick installed... ...run memtest...
1. Download - Pre-Compiled Bootable ISO (.zip) 2. Unzip downloaded memtest86+-2.11.iso.zip file. 3. Inside, you'll find memtest86+-2.11.iso file. 4. Download, and install ImgBurn: http://www.imgburn.com/ 5. Insert blank CD into your CD drive. 6. Open ImgBurn, and click on Write image file to disc 7. Click on Browse for a file... icon:
8. Locate memtest86+-2.11.iso file, and click Open button. 9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:
10. Once the CD is created, boot from it, and memtest will automatically start to run.
The running program will look SOMETHING like this depending on the size and number of ram modules installed:
It's recommended to run 5-6 passes. Each pass contains very same 8 tests.
This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.
The following image is the test results area:
The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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