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Answer» Hello all,
I 've been getting BSOD's recently only when I play games
Following is the error message
"Attempt to reset the display driver and recover from timeout failed"
Following is my system configuration: OS Name: Microsoft Windows 7 Ultimate, 6.1.7600 Build 7600 System type : X86-based PC RAM : 2:00 GB Processor : Pentium(R) Dual-Core CPU E5700 @ 3.00 GHz, 3003 Mhz, 2 Core(s), 2 Logical Processor(s)
I have not installed any graphics card in my system, when i looked up the Device manager this is what i have in display adapters
INTEL(R) G41 Express Chipset(Microsoft Corporation- WDDM 1.1)
I am not sure what the Problem is, PFB last three dumps taken from Blue screen viewer
Can somebody PLEASE tell me what the issue is and some solution. I am only a beginner
Please let me know if you need additional info for this issue.
Dump #1: ================================================== Dump File : 082713-13431-01.dmp Crash Time : 27-Aug-13 6:11:57 PM Bug Check String : Bug Check Code : 0x00000116 Parameter 1 : 0x876d7008 Parameter 2 : 0x95c309b0 Parameter 3 : 0x00000000 Parameter 4 : 0x0000000c Caused By Driver : igdkmd32.sys Caused By Address : igdkmd32.sys+119b0 File Description : Intel Graphics Kernel Mode Driver Product Name : Intel Graphics Accelerator Drivers for Windows Vista(R) Company : Intel Corporation File Version : 8.15.10.1749 Processor : 32-bit Crash Address : ntoskrnl.exe+d1574 Stack Address 1 : dxgkrnl.sys+8cc26 Stack Address 2 : dxgkrnl.sys+8da45 Stack Address 3 : dxgmms1.sys+692c Computer Name : Full Path : C:\Windows\Minidump\082713-13431-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7600 Dump File Size : 868,296 Dump File Time : 27-Aug-13 6:15:03 PM ==================================================
Dump #2:
================================================== Dump File : 082313-160727-01.dmp Crash Time : 23-Aug-13 7:32:20 PM Bug Check String : Bug Check Code : 0x00000116 Parameter 1 : 0x86f80008 Parameter 2 : 0x95c3f9b0 Parameter 3 : 0x00000000 Parameter 4 : 0x00000002 Caused By Driver : igdkmd32.sys Caused By Address : igdkmd32.sys+119b0 File Description : Intel Graphics Kernel Mode Driver Product Name : Intel Graphics Accelerator Drivers for Windows Vista(R) Company : Intel Corporation File Version : 8.15.10.1749 Processor : 32-bit Crash Address : ntoskrnl.exe+d1574 Stack Address 1 : dxgkrnl.sys+8cc26 Stack Address 2 : dxgkrnl.sys+8da45 Stack Address 3 : dxgmms1.sys+692c Computer Name : Full Path : C:\Windows\Minidump\082313-160727-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7600 Dump File Size : 378,248 Dump File Time : 23-Aug-13 7:36:12 PM ==================================================
Dump#3: ================================================== Dump File : 082213-16036-01.dmp Crash Time : 22-Aug-13 7:49:09 PM Bug Check String : Bug Check Code : 0x00000116 Parameter 1 : 0x8748f510 Parameter 2 : 0x958439b0 Parameter 3 : 0x00000000 Parameter 4 : 0x0000000c Caused By Driver : igdkmd32.sys Caused By Address : igdkmd32.sys+119b0 File Description : Intel Graphics Kernel Mode Driver Product Name : Intel Graphics Accelerator Drivers for Windows Vista(R) Company : Intel Corporation File Version : 8.15.10.1749 Processor : 32-bit Crash Address : ntoskrnl.exe+d1574 Stack Address 1 : dxgkrnl.sys+8cc26 Stack Address 2 : dxgkrnl.sys+8da45 Stack Address 3 : dxgmms1.sys+692c Computer Name : Full Path : C:\Windows\Minidump\082213-16036-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7600 Dump File Size : 935,304 Dump File Time : 22-Aug-13 7:51:17 PM ==================================================
Hi, welcome to the forums
This problem can be caused by several things. Firstly, try DOWNLOADING the latest graphics drivers and see if that helps the situation at all.
If not, I would suspect faulty memory, as the integrated graphics use system RAM rather than their own. Download Memtest, burn it to a disk, boot from it and let it run, preferably overnight. Any errors will mean you have a faulty stick of RAM, which would need replacing.
Hope this makes SENSE, and helps
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