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Solve : BSOD when playing games.?

Answer»

Hello all,

I 've been getting BSOD's recently only when I play games

Following is the error message

"Attempt to reset the display driver and recover from timeout failed"

Following is my system configuration:
OS Name: Microsoft Windows 7 Ultimate, 6.1.7600 Build 7600
System type : X86-based PC
RAM : 2:00 GB
Processor : Pentium(R) Dual-Core CPU E5700 @ 3.00 GHz, 3003 Mhz, 2 Core(s), 2 Logical Processor(s)

I have not installed any graphics card in my system, when i looked up the Device manager this is what i have in display adapters

INTEL(R) G41 Express Chipset(Microsoft Corporation- WDDM 1.1)


I am not sure what the Problem is, PFB last three dumps taken from Blue screen viewer

Can somebody PLEASE tell me what the issue is and some solution. I am only a beginner

Please let me know if you need additional info for this issue.


Dump #1:
==================================================
Dump File : 082713-13431-01.dmp
Crash Time : 27-Aug-13 6:11:57 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x876d7008
Parameter 2 : 0x95c309b0
Parameter 3 : 0x00000000
Parameter 4 : 0x0000000c
Caused By Driver : igdkmd32.sys
Caused By Address : igdkmd32.sys+119b0
File Description : Intel Graphics Kernel Mode Driver
Product Name : Intel Graphics Accelerator Drivers for Windows Vista(R)
Company : Intel Corporation
File Version : 8.15.10.1749
Processor : 32-bit
Crash Address : ntoskrnl.exe+d1574
Stack Address 1 : dxgkrnl.sys+8cc26
Stack Address 2 : dxgkrnl.sys+8da45
Stack Address 3 : dxgmms1.sys+692c
Computer Name :
Full Path : C:\Windows\Minidump\082713-13431-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 868,296
Dump File Time : 27-Aug-13 6:15:03 PM
==================================================

Dump #2:

==================================================
Dump File : 082313-160727-01.dmp
Crash Time : 23-Aug-13 7:32:20 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x86f80008
Parameter 2 : 0x95c3f9b0
Parameter 3 : 0x00000000
Parameter 4 : 0x00000002
Caused By Driver : igdkmd32.sys
Caused By Address : igdkmd32.sys+119b0
File Description : Intel Graphics Kernel Mode Driver
Product Name : Intel Graphics Accelerator Drivers for Windows Vista(R)
Company : Intel Corporation
File Version : 8.15.10.1749
Processor : 32-bit
Crash Address : ntoskrnl.exe+d1574
Stack Address 1 : dxgkrnl.sys+8cc26
Stack Address 2 : dxgkrnl.sys+8da45
Stack Address 3 : dxgmms1.sys+692c
Computer Name :
Full Path : C:\Windows\Minidump\082313-160727-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 378,248
Dump File Time : 23-Aug-13 7:36:12 PM
==================================================


Dump#3:
==================================================
Dump File : 082213-16036-01.dmp
Crash Time : 22-Aug-13 7:49:09 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x8748f510
Parameter 2 : 0x958439b0
Parameter 3 : 0x00000000
Parameter 4 : 0x0000000c
Caused By Driver : igdkmd32.sys
Caused By Address : igdkmd32.sys+119b0
File Description : Intel Graphics Kernel Mode Driver
Product Name : Intel Graphics Accelerator Drivers for Windows Vista(R)
Company : Intel Corporation
File Version : 8.15.10.1749
Processor : 32-bit
Crash Address : ntoskrnl.exe+d1574
Stack Address 1 : dxgkrnl.sys+8cc26
Stack Address 2 : dxgkrnl.sys+8da45
Stack Address 3 : dxgmms1.sys+692c
Computer Name :
Full Path : C:\Windows\Minidump\082213-16036-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 935,304
Dump File Time : 22-Aug-13 7:51:17 PM
==================================================

Hi, welcome to the forums

This problem can be caused by several things. Firstly, try DOWNLOADING the latest graphics drivers and see if that helps the situation at all.

If not, I would suspect faulty memory, as the integrated graphics use system RAM rather than their own. Download Memtest, burn it to a disk, boot from it and let it run, preferably overnight. Any errors will mean you have a faulty stick of RAM, which would need replacing.

Hope this makes SENSE, and helps



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