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Answer» My 8 month old Acer 6930 crashed. I never created any recovery discs, nor do I have a back-up.
I cant get to the desktop. I want to save my data. I was wondering if purchasing the $20.00 recovery CDs available for purchase from the Acer site fix my problem?
problem signature reals corrupt file & CHKDSK shows corruption...
My (64 bit) Acer laptop will not come up to a menu screen. I turn it on and it goes to Startup Repair screen. It searchs for problems, but then tells me it cant repair computer automatically. I know very little about computers, but after a little research I am sharing the information below in hopes that some kind person can provide insight. Stupidly I had not Backed Up in quite a while and I cant get to a recovery point. Nor was I originally supplied with a CD. While computer DUMB, I am pretty good at following tutorials. ..... Any and all help much appreciated!
X:\Windows\system32>chksdsk (why not a C Prompt ?)The type of the file system is NTFS The volume is in use by another process. Chkdsk Might report ERRORS when no corruption is present Volume label is PQSERVICE WARNING: F parameter not specified. Running CHKDSK in read-only mode. CHKDSK is verifying files (stage 1 of 3)… 9 percent complete (8180 of 9088 file records processed) Attribute list entry with type code 128 in file 8872 is corrupt Deleted corrupt attribute list entry With type 128 in file 8872 Attribute record (128.’’’) from file record segment 8938 is corrupt Attribute record (128.’’’) from file record segment 8942 is corrupt Attribute record (128.’’’) from file record segment 8958 is corrupt Attribute record (128.’’’) from file record segment 8972 is corrupt Attribute record (128.’’’) from file record segment 8992 is corrupt Attribute record (128.’’’) from file record segment 9006 is corrupt 9088 file records processed File Verification completed 10 percent complete. (1 of 6 large files processed) File record segment 8938 is an orphan File record segment 8942 is an orphan File record segment 8958 is an orphan File record segment 8972 is an orphan File record segment 8992 is an orphan 6 Large files records processed. File Record segment 9006 is an orphan. Errors found. CHKDSK cannot continue in read-only mode.
The problem signatures are as follows: Problem Event Name: startuprepairv2 Problem Signature 01: Auto Failover Problem Signature 02: 6.0.6000.16386.6.0.6001.18000 Problem Signature 03: 6 Problem Signature 04: 720905 (this one varies each time) Problem Signature 05: CorruptFile Problem Signature 06: NoBootFailure Problem Signature 07: 0 Problem Signature 08: 0 Problem Signature 09: unknown Problem Signature 10: 1168 OS Version: 6.0.6000.20.0.256.1 Locate ID: 1033
F8 safemode sends me to Startup Repair/ System Recovery Options Repair your computer …. same vicious cycle Safemode…..same vicious cycle Last known good configuration same vicious cycle Start your computer normally….same vicious cycle
Choose a recovery tool Startup repair Windows cannot repair this computer automatically.,,etc. I have not installed a camera, etc nothing lately System Restore 1 , Restore wizard is already running.... 2. no restore points have been created Windows Complete PC restore No Valid Backup founds Windows Memory Diagnostic Tool Runs two tests…no problems detected Command Prompt Administrator.X;\windows\system32\cmd.exe
Diagnosis and repair details are as follows:
Last successful boot time: 9/1/2009 12:57:15 AM (GMT) Number of repair attempts: 12
Session details
--------------------------- System Disk = \Device\Harddisk0 Windows directory = C:\Windows AutoChk Run = 0 Number of root causes = 1 Test Performed:
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Name: Check for updates Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed:
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Nme: System disk test Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed:
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Name: Disk failure diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 421 ms Test Performed:
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Name: Disk metadata test Result: Completed successfully. Error code = 0x0 Time taken = 16 ms Test Performed:
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Name: Target OS test Result: Completed successfully. Error code = 0x0
Time taken = 109 ms Test Performed:
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Name: Volume content check Result: Completed successfully. Error code = 0x0
Time taken = 0 ms Test Performed:
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Name: Boot manager diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed:
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Name: System boot log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 0 ms
Test Performed:
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Name: Event log diagnosis Result: Completed successfully. Error code = 0x0
Time taken = 16 ms Test Performed:
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Name: Internal state check Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Root cause found:
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Startup Repair has tried SEVERAL times but still cannot determine the cause of the problem if you still have warranty for your 8 month old laptop and you use it as any normal average user does, maybe you have the laptop fixed for you. Sounds like a hard drive problem that recovery disk may not be able to fix since CHKDSK did report hard drive error.
Did you do the chkdsk/r function which does the chkdsk check as you already know BUT also attempts to fix problems if it can.
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