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Solve : Buy another OS I supppose, according to MSoft no longer supports Vista key codes? |
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Answer» My HP laptop was purchased used from a used PC dealer in West Memphis AR last fall. It had XP professional installed (wiped clean), (I have no key code) but the sticker on the bottom of the machine shows it to have come from the HP factory with Vista Buisness (which I have the key code for). I have no Vista Buisness CD for this key code. So I tried loading Vista X64 bought by me (with code) but that oS purchase was for (system builders) installable on one machine only. I ALREADY have this same Vita X64 installed on my self built PC. So it will not activate with windows without purchase of another Vista HOME premium key code bought for this paerticular machine. If you cannot create a set of recovery discs, you might be able to order a set of replacement discs from HP. HP maintains an inventory of replacement recovery discs for several years after the product has been released. and this: Quote HP allows you to purchase one copy of a replacement recovery disc at minimal cost (all you pay for is the cost of the media, shipping, and handling). To place an order, you will need the product number, the serial number, the type of processor, the name of the Windows OS that came installed on the PC, and your credit card information.Quote from: JJ 3000 on February 19, 2011, 01:08:46 AM If you cannot create a set of recovery discs, you might be able to order a set of replacement discs from HP. HP maintains an inventory of replacement recovery discs for several years after the product has been released.That's what I'd like but I can't get to the ordering screen. Quote HP allows you to purchase one copy of a replacement recovery disc at minimal cost (all you pay for is the cost of the media, shipping, and handling). To place an order, you will need the product number, the serial number, the type of processor, the name of the Windows OS that came installed on the PC, and your credit card information.I have all the info, machine P/N -S/N - AMD processor type and original operating system product key and a credit card ready. I just can't find the form to enter the information to order. I've got to get a couple hours sleep jj. I'll check back tomorrow night. Thanks again!!!I called the 3rd shift at work and they said everything is running fine, and I'm due some days off, so I'm back. I'd now be able to contact HP support but I suspect you already have given me a solution (or will). I just am not accessing something-somewhere. Sorry for my PC software ignorance here jj & bc. I'm BETTER at hardware type situations. (give me grease or an anti-static situation) I did find something of interest within the specs given at this link for HP 6715b and was wondering if this will be a factor recovering/re-purchashing... my OS originally installed on this machine. Quote Genuine Windows Vista® Business downgrade to Genuine Windows® XP ProfessionalAs stated in my first post, I bought this laptop used, and assumed XP Pro had been installed over Vista Business (since Vista Business product key sticker is attached), but does the info in the HP page (linked) suggest I may have had the original OS installed from the start? I was under the impression that installing an earlier version of Windows OS over a more current version was dis-allowed? Done. Just got off the phone with HP customer support. Recovery CD of OS, which was originally installed on this machine, is now being shipped to me: Description : Notebook 6515b,6715b,6715s, VISTA BUS 32 & 64 Bit Unit Price : $10.00 Quantity : 1 Product Amount: $10.00 Shipping/Handling: $0.00 Sales Taxes: $0.70 Order Total: $10.70 The only information they nedded was product S/N & credit card info. I'm impressed with the HP customer service system and I'm also glad I've got you guru's on this board to guide me once again. Thanks JJ 3000 and BC_Programmer!!!I recieved the Vista Business x32 & x64 disc from HP and have Vista Business X64 up and running fine. And with all kinds of additional security features, including my notebooks fingerprint scanner, (the only feature not functional when I was running Vista Home Prem X64)(OS originally not offered with this 6715b pc). Long story short - I'm a happy camper! Thanks again guys! |
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