i had a Anti Virus Software from my ISP.I decided to get rid of it but for some REASON I couldn't get it to uninstall using an online removal tool or Win ADD/Remove program I finally used a program to uninstall it but it still shows up in the Task bar even though it's not in the Win ADD/Removal window.
Now I got Microsoft Security Essentials but when I GO to update my virus definitions it wont update it says the virus update couldn't complete because of a internet or connectivity problem.Can someone please help me to fix this?Thanks.What anti-virus ? ?Thanks for the reply the Anti-Virus was Rogers Online Protection Suite Rogers.My ISP is also Rogers.ThanksDid you follow the steps as provided by the online support site?Thanks for response.Yes i did run the Rogers online removal tool but it did not take it off so I finally used Revo uninstaller to take it off .It's not showing in the Add/Remove window anymore but it's still showing in the Taskbar.Thanks. Right-click taskbar - Properties and then Customize - Hide notification - Ok.Thanks so much Jason.Really,I've never seen a uninstall like this.I can still see a ghost image of Rogers Online Protection on the deskstop when I click on the icon like it's still install.I somehow feel there is a virus involve some where.All of this strangeness started after I clicked on a link in a email,then after I saw  a little screen popped up saying "now extracting" but I've done virus scans but haven't found anything.Sorry for the long post but I just feel something weird is going on.Steve. BTW...Rogers is an ISP...find out which A/V it is...that may help get rid of the remnants..."find out which A/V it is...that may help get rid of the remnants" Thank you but i went through all of these steps already and i can still see the ghost image of the Anti Virus on the Desktop even though it's been uninstalled.I'm just wondering how is that even possible?It just doesn't make any sense.Thanks for the suggestion though I'll go over it again. January 26, 2015

To: Can Someone Help me

The best uninstall program that I have had the best results is found at: 

http://www.iobit.com/update/uninstaller/index.php

This link will give you the latest update, if you use the uninstall button and not the quick uninstall there is a clean up at the almost the end of extras and an option to shred these extras, after the uninstall you see in the taskbar the program name or anywhere else, do a restart and if there are still one or two of the names of the program, just delete them.  I am new at the computer technology, but the IObit programs, Majorgeek's programs, How to Geek, eHow, and Tim FISHER at About.com are some of the best online help and program downloads that will not STEER you wrong.

I also suggest that on the security of the program properties is important to take a look at, and make your program 'administrator compatible' so that you have more control in the future.  How to Geek gives FREE tutorials and are easy to follow.

Have fun!
Skierskiers

It's ridiculous you would promote any IoBit software here...just sayin...


It's also ridiculous how you made a huge empty 1/2 page Post...Thanks for the reply.I somehow think this is a virus related issue.Not a install/uninstall issue.Thanks