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Answer» Dell, XP, 2.8ghz, 512mb ram, 100gb HD
A friend of mine got this machine used and I INSTALLED AOL 9.0 and it connects fine on my DSL connection but it will not on her dial up connection.
I have talked to aol tech MANY times. and they have CONCLUDED that their SOFTWARE is installed OK and the trouble might be a firewall (I have disabled windows firewall), a virus or the modem (which I have changed once).
The installation downloaded the local access numbers OK and dials (step 1), Handshakes (step 2), initializes (step 3),talks to network (step 4) and (step 5) but then gives an error message saying It was unable to make an internet connection.
Please help anyone. joe
Maybe this is silly, but are you changing the Connection setting so it's not set to Broadband? My mom was having the same problem (AOL was telling her that it was a firewall), but it was as simple as changing Connection: Broadband to Connection: Home on the log-in screen.
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