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Solve : cannot open files?

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when i go to my documents folder through the start menu nothing HAPPENS when i click on a specific file.   i can still access these files through my desktop.  this started to happen when i was using itunes at the same time.  now i cannot burn a cd through itunes, EITHER.  i tried reinstalling windows xp and no improvement.  can't figure out what i did.  thanks for any HELPFUL info.Sounds like the iTunes is still waiting for the burn project and causing the Start menu to hang...try burning a CD and see what comes up...Also if you haven't done so you should do a shutdown and that should prompt a window to open that CLAIMS that some tasks are still running and offering a "forced termination" of the applicable program(s)--probably your burning project as PATIO suggests). Take the option to force the shutdown.Then a reboot should allow normal access to your documents.truenorth



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