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Solve : Cannot turn computer on.? |
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Answer» Unless you have access to a working system with a CD burner, you're stumped. You MUST also have permission to use the burner and to install orther programs. Anything else that may be relevant? Are you now using an Uninterruptible Power Suppply (UPS) and surge protection? Do you have a floppy drive? Have you run a memory check? Have you run the maker's drive diagnostic diskette? Do you have an XP CD? Does it have the same service pack level as it installed on the hard-drive? Have you tried loading the Recovery Console and typing chkdsk /r at the prompt? Have you disconnected other peripherals and CD-ROM drive so see if the fault remains? Maybe it is a damaged video card from time of original surge or maybe motherboard is damaged. If you make a clean install then you should also make a drive image of operating system partition to make maintenance and restore more easy for the future. Are you now using an Uninterruptible Power Suppply (UPS) and surge protection? yes Do you have a floppy drive? Have you run a memory check? Have you run the maker's drive diagnostic diskette? no/yes/yes Do you have an XP CD? Does it have the same servvice pack level as it installed on the hard-drive? yes, butdifferent service packs. Have you tried loading the Recovery Console and typing chkdsk /r at the prompt? there is no prompt. Have you disconnected other peripherals and CD-ROM drive so see if the fault remains? how do you disconnect an attached CDRom drive. Maybe it is a damaged video card from time of original surge or maybe motherboard is damaged. maybe If you make a clean install then you should also make a drive image of operating system partition to make maintenance and restore more easy for the future. ok Quote Do you have an XP CD? Does it have the same service pack level as it installed on the hard-drive?Do you have an XP CD? Does it have the same service pack level as it installed on the hard-drive? yes, but different service packs. Sorry, don't understand that one. I have a disc, but I think Iupdated some stuff. Have you tried loading the Recovery Console and typing chkdsk /r at the prompt? there is no prompt. Have you got the screen where you enter the user password? nope, goes to the safemode screen repeatedly. Have you disconnected other peripherals and CD-ROM drive so see if the fault remains? how do you disconnect an attached CDRom drive. Go inside the cabinet and pull the power supply and IDE connector off the back of the drive taking anti-static and anti-shock precautions. OK, I hope I don't break anything If I have to try it. Maybe it is a damaged video card from time of original surge or maybe motherboard is damaged. maybe Do you have another card to try out? No, but I don't thinkit'sthe video card, I get the windows loading screen, and then it flashes to the blue screen.When I had a similar problem, it was a hardware issue, and needed technical repairs. Eventually the Reset button circuit had to be severed to stop the rebooting, occurring repeatedly at startup. If you don't have the software savvy being asked of you in the various responses, I would go back to the manufacturer or a REPAIR shop, and have it checked ... if you need the computer any time, soon... It's just my view, --- maybe someone will troubleshoot what you need to fix to get it working. If it's under warranty you could BENEFIT significantly, and if not, you have to decide if you can lose your data, or you want to keep trying to get the PC working - but in my CASE there was a shorted circuit & the switch had to be cut out of the loop. Blue screens occured when the computer could not safely recover & save it's system files. I never really lost my data, as it was all a hardware issue. I'm just relaying how my situation went- I Quit having a working Reset Button. Luck to you- it's terribly aggravating, I know. mkelley Quote When I had a similar problem, it was a hardware issue, and needed technical repairs. Eventually the Reset button circuit had to be severed to stop the rebooting, occurring repeatedly at startup. If you don't have the software savvy being asked of you in the various responses, I would go back to the manufacturer or a repair shop, and have it checked ... if you need the computer any time, soon... It's just my view, --- maybe someone will troubleshoot what you need to fix to get it working. If it's under warranty you could benefit significantly, and if not, you have to decide if you can lose your data, or you want to keep trying to get the PC working - but in my case there was a shorted circuit & the switch had to be cut out of the loop. Blue screens occured when the computer could not safely recover & save it's system files. I never really lost my data, as it was all a hardware issue. I'm just relaying how my situation went- I Quit having a working Reset Button. Luck to you- it's terribly aggravating, I know. Thanks for the INFORMATION. I have often suspected that this was the case as far as this particular problem is concerned but never had anyone verify it before. Many thanks. The chances of it being the "reset circut" at fault are very slim indeed! Either track down one of the many "tech CDs" and get a friend to burn it for you (Or by one of eBay ) or boot from the XP CD to a recovery console and attempt a few repairs. If you take this second option, run chkdsk /f first. If errors are found and fixed, attempt a normal boot. If not, run listsvc and post the output here. I still say that your best bet is a fresh installation though. |
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