Solve : cant acess my computer using vista?

1.	Solve : cant acess my computer using vista?
Answer» hi! you know what whenever i have problems in Vista i just check and visit a site that deals with vista and other OS. i suggests you check this out- supportrix.com/SUPPORTRIX/Main.php?do=LearnMore. It might help you resolve your problem. I hope so. Thanks for your help but most of that tech stuff goes on and on to the point where one must have a degree in pc programing to begin to understand. I was finally after a week able to trick the system to allow me to submit the f 11 command upon turning on which it never did before and i was able to put the pc back to in box statis and im now reprograming all my stuff back into it like the printer and all my accounts. The computer command works now and i can see all my disk drives. Im so lad i was able to finally able to restore back to thois level for before it would only go back a few days which wasnt enough. It will take me a whoile to get everything reset but i figured out my hotmail default program which was tricky and all the rest i can handle. What a horrible week i thought i was going to have to install a new program and maby worst.Thanks for careing. 719 361 0114. Joe Marotta. 5- 18- 2010 Quote from: joemarotta on May 18, 2010, 12:36:56 AM I was finally after a week able to trick the system to allow me to submit the f 11 command upon turning on which it never did before and i was able to put the pc back to in box statis ... Just to clarify for any readers who may not know what you're talking about, you discovered that hitting F11 during startup of your computer started the running of the recovery partition on your hard drive, thereby reinstalling Windows and restoring the entire system back to its original configuration. Right? By the way, is your computer made by HP?Yes my pc is made by HP. Yes your statment about what finally enabled me to reset the pc back to in box statis is CORRECT however it is very important for you to know that nothing else mentioned in this forum to help me worked to solve the inability to acess my computer. After all else failed i tried to reset the pc as last resort because of all the work it takes to reinstall everything and pressing f 11 didnt work eighter. It seems i had to try the f11 act about 12 times before it took ahold so its important i guess not to give up trying to reset it that way. All is well now after all night reinstalling everything needed like it was before the reset. Thanks and i hope this tells the whole story in a way that can be understood. Quote from: joemarotta on May 18, 2010, 01:37:41 PM it is very important for you to know that nothing else mentioned in this forum to help me worked Why is that important? And why have you posted your phone number? this was mentioned regarding malwarebytes: Quote from: joemarotta on May 16, 2010, 01:07:15 PM It ran sucessfully and it said it repaired 43 problems but everything i download seems to say this same type thing. malware bytes doesn't state it "repairs" anything- it detects, and attempts to resolve, malware issues but at no point does the program say it "repaired" problems. Now, a rogue scanner program, on the other hand, would say exactly that. And, since "everything you download seems to say the same thing" It's fully possible that "everything you download" is in fact the same rogue malware, set to redirect all attempts to download. Of course since it's already been factory restored this is no longer an issue, but it important for to know that your entire problem was caused by a malware infection, not when "some creap changed a setting". here's an interesting tidbit: Quote A friend tried to record a downloaded movie 3 weeks ago but it didnt work so he stopped trying. This is very interesting! Many things like movies that are downloaded/pirated from the internet can have "gifts" of malware or trojans. Additionally, doing a search for recording software brings up loads of rogue software of that nature, it's possible that it was this attempt to record, or the act of downloading the movie, that caused a malware infection. Genius. I believe it was you that wanted to be sure it was a viris or similer and not some creap changed my settings. I guess you wernt able to pick out all that happened or maby were just not communicating well with each other. The answer is i dont know because resetting the pc back to in box statis would have re set the setting changed by somebody back to origional when all was well or maby it was a viris that re setting the pc was able to get rid of. I once again truley feel that respect should go to those that call them selves experts in solving pc problems however after being a auto tech for 32 years really leaves me to believe that the whole works of a home computer is changed so OFTEN with up dates and such that there will never be anybody that can understand more then a small degree of whats really going on with computers. That business is made up of opinions and trial and error and perhaps wishful hopes of one being physic to the ability of getting anything done to solve problems in this field. I havent seen more then a half a handfull of pc problems solved through expert help other then resetting things back to a point where somehow everything worked ok. Maby someday ill have another opinion to this matter. Thanks again to all who tried to help me and once again i guess well never have any idea what was cousing my problem in the first place or what action really fixed it. For now the wishing well fixed my problem and i will be more carful what actions are taken on my pc from now on. Im using AVG security and i hope thats ok for most. By and good day. Joe Marotta. Quote from: joemarotta on May 19, 2010, 05:29:26 PM Genius. I believe it was you that wanted to be sure it was a viris or similer and not some creap changed my settings. [/quote] No. I haven't posted in this thread. Quote however after being a auto tech for 32 years really leaves me to believe that the whole works of a home computer is changed so often with up dates and such that there will never be anybody that can understand more then a small degree of whats really going on with computers. Have you seen our malware board? the malware fighters seem to know exactly what tehy are doing and very few people that are helped don't finish with a malware-free computer. Besides, I'm sure there are people that would say the exact same thing about auto-repair. Anyway, here's an anecdote I read in one of my computer books quite some time ago. Let's say somebody who knows little about cars notices that every time they take a sharp turn, there is a DISTINCT rattling sound. First- Because they don't know much about cars, and they know that they aren't supposed to make that sound, they take it to a mechanic. After hearing about the problem, the mechanic cannot really think of what could be causing a rattling sound- and wants to hear the sound themselves, so he rides as a passenger with the driver. When the car turns, the distinct rattling sound is heard yet again. Before the turn completes, the mechanic opens the ashtray and removes a pebble. the sound disappears. What does this highlight? First: People who aren't familiar with cars tend to be nervous when they encounter something unexpected (such as a strange noise during cornering) Second: you can describe a problem all you want, but if it's something obvious, it's easy to overlook, regardless of wether we're talking about cars, computers, or rocket fuel. In the same fashion, if somebody says their car won't start, do you first ask them if they have fuel? Not usually- most people are well aware of the fact that cars need fuel. similarly, if somebody says their PC won't power on, we don't instantly ask if it's plugged in- the fact that it needs to be plugged in should be as obvious as a car needing fuel. The other diagnostics are SIMILAR as well- updates are irrelevant, since each update updates a specific part of the PCs whole setup- for example, drivers might be updated, etc. But regardless of what is updated, if it causes a problem that part can be traced down, and once, say, it is discovered that a sound driver is causing the issue one can look back and find out when it was changed (much as one might view the service history of a car to discover that the faulty alternator was installed a few months ago, etc). Once the cause is found as well as how it came to be (with varying degrees of difficulty) then a solution can be reached. For example, I can tell you that there is absolutely no "setting" anywhere that can be changed by anybody that would cause Explorer to crash as you've described- in a similar vein, there is no dashboard button that will cause the engine block to fall out of a car. Troubleshooting PC problems is only a "guessing game" if there aren't enough details being given- much as would be the case trying to troubleshoot the "Rattling" issue on a automobile forum. Thankfully, as would be the case in a thread on such a forum, the "guesses" aren't just wild, but educated guesses, based on the information provided. As far as I can tell, the only really notable thing you presented re: your situation was that explorer was crashing. Since this was pretty much the only symptom you could describe, and there are a lot of different reasons explorer might crash, Allan went with the most likely cause- Malware, Upon running a scan, you note that the problem "repaired 43 problems", as well as a mention elsewhere of somebody downloading movies, and it was only then that it was easy to put the various CLUES together for a more concrete diagnosis of malware. In the meantime, you had solved your problems using a different method, and then you return and say that this is how they always get solved (in your experience) this is similar to if the aforementioned "rattling car" owner had fielded a few questions over the phone and then simply traded it in, and then returned to the mechanic and told them that that was how most car problems got solved. As an auto mechanic yourself I'm sure you can appreciate the feelings that could result from such claims, especially after only a superficial diagnosis based on second hand observation.

Answer»

hi! you know what whenever i have problems in Vista i just check and visit a site that deals with vista and other OS. i suggests you check this out- supportrix.com/SUPPORTRIX/Main.php?do=LearnMore. It might help you resolve your problem. I hope so. Thanks for your help but most of that tech stuff goes on and on to the point where one must have a degree in pc programing to begin to understand. I was finally after a week able to trick the system to allow me to submit the f 11 command upon turning on which it never did before and i was able to put the pc back to in box statis and im now reprograming all my stuff back into it like the printer and all my accounts. The computer command works now and i can see all my disk drives. Im so lad i was able to finally able to restore back to thois level for before it would only go back a few days which wasnt enough. It will take me a whoile to get everything reset but i figured out my hotmail default program which was tricky and all the rest i can handle. What a horrible week i thought i was going to have to install a new program and maby worst.Thanks for careing. 719 361 0114. Joe Marotta. 5- 18- 2010 Quote from: joemarotta on May 18, 2010, 12:36:56 AM

I was finally after a week able to trick the system to allow me to submit the f 11 command upon turning on which it never did before and i was able to put the pc back to in box statis ...

Just to clarify for any readers who may not know what you're talking about, you discovered that hitting F11 during startup of your computer started the running of the recovery partition on your hard drive, thereby reinstalling Windows and restoring the entire system back to its original configuration. Right?

By the way, is your computer made by HP?Yes my pc is made by HP. Yes your statment about what finally enabled me to reset the pc back to in box statis is CORRECT however it is very important for you to know that nothing else mentioned in this forum to help me worked to solve the inability to acess my computer. After all else failed i tried to reset the pc as last resort because of all the work it takes to reinstall everything and pressing f 11 didnt work eighter. It seems i had to try the f11 act about 12 times before it took ahold so its important i guess not to give up trying to reset it that way. All is well now after all night reinstalling everything needed like it was before the reset. Thanks and i hope this tells the whole story in a way that can be understood. Quote from: joemarotta on May 18, 2010, 01:37:41 PM

it is very important for you to know that nothing else mentioned in this forum to help me worked

Why is that important? And why have you posted your phone number?

this was mentioned regarding malwarebytes:
Quote from: joemarotta on May 16, 2010, 01:07:15 PM

It ran sucessfully and it said it repaired 43 problems but everything i download seems to say this same type thing.

malware bytes doesn't state it "repairs" anything- it detects, and attempts to resolve, malware issues but at no point does the program say it "repaired" problems.

Now, a rogue scanner program, on the other hand, would say exactly that. And, since "everything you download seems to say the same thing" It's fully possible that "everything you download" is in fact the same rogue malware, set to redirect all attempts to download.

Of course since it's already been factory restored this is no longer an issue, but it important for to know that your entire problem was caused by a malware infection, not when "some creap changed a setting".

here's an interesting tidbit:

Quote

A friend tried to record a downloaded movie 3 weeks ago but it didnt work so he stopped trying.

This is very interesting! Many things like movies that are downloaded/pirated from the internet can have "gifts" of malware or trojans. Additionally, doing a search for recording software brings up loads of rogue software of that nature, it's possible that it was this attempt to record, or the act of downloading the movie, that caused a malware infection.

Genius. I believe it was you that wanted to be sure it was a viris or similer and not some creap changed my settings. I guess you wernt able to pick out all that happened or maby were just not communicating well with each other. The answer is i dont know because resetting the pc back to in box statis would have re set the setting changed by somebody back to origional when all was well or maby it was a viris that re setting the pc was able to get rid of. I once again truley feel that respect should go to those that call them selves experts in solving pc problems however after being a auto tech for 32 years really leaves me to believe that the whole works of a home computer is changed so OFTEN with up dates and such that there will never be anybody that can understand more then a small degree of whats really going on with computers. That business is made up of opinions and trial and error and perhaps wishful hopes of one being physic to the ability of getting anything done to solve problems in this field. I havent seen more then a half a handfull of pc problems solved through expert help other then resetting things back to a point where somehow everything worked ok. Maby someday ill have another opinion to this matter. Thanks again to all who tried to help me and once again i guess well never have any idea what was cousing my problem in the first place or what action really fixed it. For now the wishing well fixed my problem and i will be more carful what actions are taken on my pc from now on. Im using AVG security and i hope thats ok for most. By and good day. Joe Marotta. Quote from: joemarotta on May 19, 2010, 05:29:26 PM

Genius. I believe it was you that wanted to be sure it was a viris or similer and not some creap changed my settings.
[/quote]
No. I haven't posted in this thread.

Quote

however after being a auto tech for 32 years really leaves me to believe that the whole works of a home computer is changed so often with up dates and such that there will never be anybody that can understand more then a small degree of whats really going on with computers.

Have you seen our malware board? the malware fighters seem to know exactly what tehy are doing and very few people that are helped don't finish with a malware-free computer. Besides, I'm sure there are people that would say the exact same thing about auto-repair. Anyway, here's an anecdote I read in one of my computer books quite some time ago.

Let's say somebody who knows little about cars notices that every time they take a sharp turn, there is a DISTINCT rattling sound.

First- Because they don't know much about cars, and they know that they aren't supposed to make that sound, they take it to a mechanic.

After hearing about the problem, the mechanic cannot really think of what could be causing a rattling sound- and wants to hear the sound themselves, so he rides as a passenger with the driver. When the car turns, the distinct rattling sound is heard yet again.

Before the turn completes, the mechanic opens the ashtray and removes a pebble. the sound disappears.

What does this highlight? First: People who aren't familiar with cars tend to be nervous when they encounter something unexpected (such as a strange noise during cornering)

Second: you can describe a problem all you want, but if it's something obvious, it's easy to overlook, regardless of wether we're talking about cars, computers, or rocket fuel. In the same fashion, if somebody says their car won't start, do you first ask them if they have fuel? Not usually- most people are well aware of the fact that cars need fuel. similarly, if somebody says their PC won't power on, we don't instantly ask if it's plugged in- the fact that it needs to be plugged in should be as obvious as a car needing fuel.

The other diagnostics are SIMILAR as well- updates are irrelevant, since each update updates a specific part of the PCs whole setup- for example, drivers might be updated, etc. But regardless of what is updated, if it causes a problem that part can be traced down, and once, say, it is discovered that a sound driver is causing the issue one can look back and find out when it was changed (much as one might view the service history of a car to discover that the faulty alternator was installed a few months ago, etc). Once the cause is found as well as how it came to be (with varying degrees of difficulty) then a solution can be reached.

For example, I can tell you that there is absolutely no "setting" anywhere that can be changed by anybody that would cause Explorer to crash as you've described- in a similar vein, there is no dashboard button that will cause the engine block to fall out of a car.

Troubleshooting PC problems is only a "guessing game" if there aren't enough details being given- much as would be the case trying to troubleshoot the "Rattling" issue on a automobile forum. Thankfully, as would be the case in a thread on such a forum, the "guesses" aren't just wild, but educated guesses, based on the information provided. As far as I can tell, the only really notable thing you presented re: your situation was that explorer was crashing. Since this was pretty much the only symptom you could describe, and there are a lot of different reasons explorer might crash, Allan went with the most likely cause- Malware, Upon running a scan, you note that the problem "repaired 43 problems", as well as a mention elsewhere of somebody downloading movies, and it was only then that it was easy to put the various CLUES together for a more concrete diagnosis of malware. In the meantime, you had solved your problems using a different method, and then you return and say that this is how they always get solved (in your experience) this is similar to if the aforementioned "rattling car" owner had fielded a few questions over the phone and then simply traded it in, and then returned to the mechanic and told them that that was how most car problems got solved. As an auto mechanic yourself I'm sure you can appreciate the feelings that could result from such claims, especially after only a superficial diagnosis based on second hand observation.

Solve : cant acess my computer using vista?

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