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Answer» I have WSUS installed on a Server 2008 64 bit server. The clients are Windows XP.
Every time I try to update Windows XP, I get ERRORS in the WindowsUpdate.log file.
Here are some of what I have tried:
I have deleted the WindowsUpdate.log file and let Windows regenerate a new one.
I have deleted all the files under C:\WINDOWS\SoftwareDistribution
I have used the wuauclt.exe /resetauthorization /detectnow command.
I have removed the entry of the computer on WSUS server. Once the computer shows up on the server, It gets a YELLOW triangle with an exclamation point and says it has not yet reported.
Here is a copy of my WindowsUpdate.lof file:
2009-06-23 09:11:01:771 1192 fb8 Report REPORT EVENT: {676E71FA-3F8E-4EAA-A059-F72F9519E3D7} 2009-06-23 09:10:56:667-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400a AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024400a.
2009-06-23 09:11:22:427 1192 e30 AU Triggering AU detection through DetectNow API
2009-06-23 09:11:22:427 1192 e30 AU Triggering Online detection (non-interactive)
2009-06-23 09:11:22:427 1192 d80 AU #############
2009-06-23 09:11:22:427 1192 d80 AU ## START ## AU: Search for updates
2009-06-23 09:11:22:427 1192 d80 AU #########
2009-06-23 09:11:22:427 1192 d80 AU <<## SUBMITTED ## AU: Search for updates [CallId = {71178709-284A-4097-A9D1-AC6FA73CB919}]
2009-06-23 09:11:22:427 1192 fb8 Agent *************
2009-06-23 09:11:22:427 1192 fb8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-06-23 09:11:22:427 1192 fb8 Agent *********
2009-06-23 09:11:22:427 1192 fb8 Agent * Online = Yes; Ignore download priority = No
2009-06-23 09:11:22:427 1192 fb8 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2009-06-23 09:11:22:427 1192 fb8 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-06-23 09:11:22:427 1192 fb8 Agent * Search Scope = {Machine}
2009-06-23 09:11:22:427 1192 fb8 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-06-23 09:11:22:443 1192 fb8 Misc Microsoft signed: Yes
2009-06-23 09:11:22:443 1192 fb8 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-06-23 09:11:22:443 1192 fb8 Misc Microsoft signed: Yes
2009-06-23 09:11:24:134 1192 fb8 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
2009-06-23 09:11:24:134 1192 fb8 Misc Microsoft signed: Yes
2009-06-23 09:11:24:150 1192 fb8 Setup *********** Setup: Checking whether self-update is required ***********
2009-06-23 09:11:24:150 1192 fb8 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2009-06-23 09:11:24:150 1192 fb8 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-06-23 09:11:24:150 1192 fb8 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-06-23 09:11:24:150 1192 fb8 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-06-23 09:11:24:150 1192 fb8 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-06-23 09:11:24:150 1192 fb8 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-06-23 09:11:24:150 1192 fb8 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-06-23 09:11:24:150 1192 fb8 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-06-23 09:11:24:150 1192 fb8 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-06-23 09:11:24:150 1192 fb8 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-06-23 09:11:24:150 1192 fb8 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-06-23 09:11:24:150 1192 fb8 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-06-23 09:11:24:150 1192 fb8 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-06-23 09:11:24:150 1192 fb8 Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-06-23 09:11:24:150 1192 fb8 Setup * IsUpdateRequired = No
2009-06-23 09:11:24:564 1192 fb8 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2009-06-23 09:11:24:564 1192 fb8 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://NGWVCHRLSWSUS/ClientWebService/client.asmx
2009-06-23 09:11:24:756 1192 fb8 Agent WARNING: Failed to evaluate Installed rule, updateId = {A901C1BD-989C-45C6-8DA0-8DDE8DBB69E0}.103, hr = 8024E001
2009-06-23 09:11:38:026 1192 fb8 PT WARNING: SyncUpdates failure, error = 0x8024400A, soap client error = 10, soap error code = 0, HTTP status code = 200
2009-06-23 09:11:38:026 1192 fb8 PT WARNING: PTError: 0x8024400a
2009-06-23 09:11:38:026 1192 fb8 PT WARNING: SyncUpdates_WithRecovery failed.: 0x8024400a
2009-06-23 09:11:38:026 1192 fb8 PT WARNING: Sync of Updates: 0x8024400a
2009-06-23 09:11:38:026 1192 fb8 PT WARNING: SyncServerUpdatesInternal failed: 0x8024400a
2009-06-23 09:11:38:026 1192 fb8 Agent * WARNING: Failed to SYNCHRONIZE, error = 0x8024400A
2009-06-23 09:11:38:042 1192 fb8 Agent * WARNING: EXIT code = 0x8024400A
2009-06-23 09:11:38:042 1192 fb8 Agent *********
2009-06-23 09:11:38:042 1192 fb8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-06-23 09:11:38:042 1192 fb8 Agent *************
2009-06-23 09:11:38:042 1192 fb8 Agent WARNING: WU client failed Searching for update with error 0x8024400a
2009-06-23 09:11:38:042 1192 dd0 AU >>## RESUMED ## AU: Search for updates [CallId = {71178709-284A-4097-A9D1-AC6FA73CB919}]
2009-06-23 09:11:38:042 1192 dd0 AU # WARNING: Search callback failed, result = 0x8024400A
2009-06-23 09:11:38:042 1192 dd0 AU # WARNING: Failed to find updates with error code 8024400A
2009-06-23 09:11:38:042 1192 dd0 AU #########
2009-06-23 09:11:38:042 1192 dd0 AU ## END ## AU: Search for updates [CallId = {71178709-284A-4097-A9D1-AC6FA73CB919}]
2009-06-23 09:11:38:042 1192 dd0 AU #############
2009-06-23 09:11:38:042 1192 dd0 AU AU setting next detection timeout to 2009-06-23 18:11:38
2009-06-23 09:11:38:042 1192 dd0 AU Setting AU scheduled install time to 2009-06-24 11:00:00
2009-06-23 09:11:43:146 1192 fb8 Report REPORT EVENT: {6BE4BEE6-AD17-4A81-828C-C1DDCCA89C6C} 2009-06-23 09:11:38:042-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400a AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024400a.
Thank you
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