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Solve : cant view paid for media?

Answer»

Hi,

If this is the wrong forum to present this,please ADVISE and I will go to ANOTHER one.

Running Win XP, IE7, Shield Firewall, CounterSpy , Earthlink DSL

I signed up and paid to watch the Rugby World Cup via streams and DLs from Mediazone.com...I can log in effectively, but cant view the content . I get a 404 file not found error. when I tried to use their site a few MONTHS ago I had similar problems, but the error was related to license not recognized, could not acquire media rights. I WORKED with their online support many times without success. I deleted temp files, cookies, turned off firewalls, pop-up blockers, deleted and upgraded DRM folder NONE of which helped.

I was thinking it might be a hardware router firewall issue (2wire home portal 1000s) but tried my wife's PC downstairs and was able to use the site! her PC gets its signal thru the router and a wireless connection. So that indicated it was not a router firewall problem. Her PC has IE6, while mine has IE7...

Apparently there is something in my system that is blocking me from accessing the license for this content. I am VERY frustrated....any ideas appreciated!

thanks,

david

A 404 error is on their end...demand your money back and don't let them blame your equipment...Hi, thanks for the reply...

If it's on their end why can i view the content on another pc in my house with the same internet connection and same logins?

davidIll PM you a link



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