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Solve : cd/dvd drive no longer working?

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I have a popup when powering up my computer and my cd/dvd drive doesn't work anymore... It reads:

"Microsoft Visual C++ Runtime Library

Program: C:\programfiles\DISC\DISCover.exe"

This APPLICATION has requested the runtime to terminate it in an UNUSUAL way. Please contact the application's support team for more information."

I just reformatted my harddrive and reinstalled Windows XP Media Center Edition 2005. I then installed Norton 360; then I downloaded Quickbooks Premier 2007 over the internet, then I installed Microsoft Office Pro 2003 by disc. That's the last disc that my computer read. Since then I can't use my cd/dvd drive/burner.Does it work in safe mode?
Have you tried going back a few days using the system restore?
Disable DISCover.exe from startups through "msconfig".First of all Thank you to all who are trying to help me. I definitely want to figure this problem out rather than buy a whole new computer.

I started in Safe Mode and still could not see my cd/dvd drive.
I tried to restore to the point before I installed Microsoft Office. It wouldn't let me.

How do I disable DISCover.exe. I typed msconfig from Run. Where do I go from there??

More info on my computer:
HP Pavillion a1630n
AMD Athlon 64 X2 Dual-Core Processor 4600+
2048 MB memory 250 GB Hard Drive
NVIDIA GEFORCE 6150 LE Graphics
SamsungMulti DVD Burner with LightScribe Tech
Windows XP Media Center Edition 2005
Note: Replaced power source 5 months ago. (No problems)Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Click Options, then Hide Microsoft Entries.
Click File, then Refresh.
Go File>Save, and save AutoRuns.txt file to know location.
Attach AutoRuns.txt file to your next reply.
"How do I disable DISCover.exe. I typed msconfig from Run. Where do I go from there?"

Under the Startup Tab. Clear the

  • check by clicking the check. Then click apply and then click OK and then reboot.
Here is the info. I hope I did it right.


[Saving space, attachment deleted by admin]I don't actually see any DISCover.exe running.
Go to Program FILES folder.
Do you have DISC folder there?
Does it contain DISCover.exe file?Yes I found it in my program files in the DISC folder. It is an application called DISCover version # 3.33.2005.406
What should I do with it? Will removing it fix my cd/dvd drive? How should I remove it???
Thanks again for the help.Rename DISCover.exe to XDISCover.exe
Restart computer.I want to be sure I am describing this DISCover file correctly. There is a program file named DISCover. However it does not have the .exe next to it. When I place the mouse over it, it comes up as" Description: DISCover Drop & Play System Executable" It then says Company: Digital Interactive Systems Corporation.

So I just right click on it and rename it XDISCover.exe
and restart my computer

ThanksYes.Thanks again for all of your suggestions

I tried everything you guys suggested and still couldn't get my cd/dvd drive to work.

Finally after midnight I reformatted my drive again and reinstalled Windows, all the updates, all my SOFTWARE, their updates and lastly I installed my Norton 360 anti everything and knock on wood everything is working great. (for now at least)Good job
Thanks for posting back


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