I am trying to clean up my computer and REMOVE any un needed files. My wife in the past has done the SYSTEM recover and everytime it happens it stores music, photos and other files. So everytime you do that, you have two or more copies of the same files. Although they are not on the desktop they are stored in the C drive. When I try to delete those extra files, I keep getting the following message "Access is Denied" and we are the only user on the computer, so we are the administrator. How do I get acces or how can I get rid of that message. I would understand if we were not the administrator but again, we are the only profile/user on this computer. Thanks.What operating system and service pack level?window xp sp2Welcome to the CH forums.

Try this...

I don't understand why you are getting duplicated files. Why are you running a System Restore?

Good luckTry Unlocker----->Here

Read the Read me File for simple how to use instuctions.If the references from "Dusty" and/or "Street1" don't solve the problem, you should provide the "complete" TEXT that accompanies the "Access is Denied" message. A search of the INTERNET SUGGESTS there are several different versions (and perhaps solutions).

I also don't understand the "system restore" that results in duplicate files.

Sounds like there are two issues:
Why are you getting duplicate files?
How can you delete them?