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Solve : code 10 device cannot start error? |
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Answer» hi all, ive researched and researched this but have grown frustrated. I recently purchased a new HP HDX Laptop with Vista Home Premium installed. I havent really used the laptop because I had been waiting for the Vista ULTIMATE Upgrade disc to arrive that I ordered. It did, and I ran the upgrade but now I'm left with a code 10 error on my Realtek Network Card. I tried uninstalling and reinstalling and i get the same result. It says it is up to date but just wont start. I'm at a loss as to what to do from here. In device manager i also have several "other" devices that have exclamations by them and dont know what they are. Anyone have an answer or solution? Help would be much appreciated. i also have several "other" devices that have exclamations by them and dont know what they are 1. Open Device Manager (Control PANEL>System>Hardware>Device Manager) 2. The hardware whose drivers are missing will appear as Unknown device, so it's easier to locate the device. 3. Right click on the unknown device and click on Properties. 4. Under the Properties window click on Details tab and select Device Instance Id from the drop down box. 5. You should see a code similar to this PCI\VEN_8086&DEV_27DC&SUBSYS_30868086 &REV_01\4&1E46F438&0&40F0 6. The portion of the code highlighted in RED is the Vendor ID and the portion highlighted in GREEN is the Device ID. In this example: Vendor ID = 8086 Device ID = 27DC 7. Once you have obtained both the IDs, proceed to PCI Database. There you can either search for the vendor from the vendor ID or directly get information about the device along with the vendor name by searching with the device ID. 8. Then from there you can go directly to the hardware manufactureres website and get the driver.thanks for the replies but i have gotten the network driver from Realtek, reinstalled, only to same conclusion, an error 10.............i have not tried that for the "other" devices because Ive been trying to first get the network GOING so i can onto the Internet.....................is it something in the registry perhaps? Quote I recently purchased a new HPI'd call HP. From my experience, they're nice people.If this laptop is rlatively new the Network chip may be bad...return it for a replacement.i thought maybe i should explain the situation more..............i just purchased this laptop, i received it in the mail from HP with Vista Home Premium on it....from there i just turned it on, made sure everything LOOKED good.....at that point i could get on the internet and all my drivers were fine.....it wasnt until i did the ultimate upgrade that i now have the error code 10 along with the "other" device drivers missing......to me it has to be because of the upgrade but i cant put a finger on it, ive tried reinstalling the network driver to no avail, thanks for your suggestions but im still flusteredIs the Ultimate upgrade 64bit perhaps ? ? If so you may need 64bit network drivers....yes it came with Home Premium which is 64bit and the ultimate upgrade is also 64bit........its a frustrating issue thats for sure, thanks tho patio for the suggestion |
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