Heres the story..

For the PAST 3 months i have suffered from the Blue screen of death, Toshiba laptop. Really done my head in, so Mom and Dad decide, lets get him a new one for his birthday.

NOW - Birthday this morning, anticipation as i crack open my brand new spanking Laptop - a joy to look at. AMD Athlon Turion 64 x2 1.9Ghz. Vista, 2GB of RAM, gorgeous. Works like a peach. 1 hour into working it, i wonder what i get? BLUE SCREEN OF *censored* DEATH.

Possible reasons? I used my iPod that i used for my old 1 to transfer files, possible reason? Surely not? If it is i will happily BIN the ipod, i seriously will. Someone please please help, its my birthday and im actually close to tears with this *censored*. I just want a working laptop tbh

the error message CONTAINED..

DRIVER_IRQL_NOT_LESS_OR_EQUAL

P.S - this message came on whilst the ipod was connected to it, iv took it out and it hasnt came up since, but im still worried. Someone please, please, please HELPPPP.

xUpon some research, I found out that the Driver_IRQL_not_less_Or_Equal error means that the system tried to access a portion of memory using a kernel process IRQL (Interrupt Request Level - basically a table used by the kernel to manage interrupt sources) that was too high. Often this is caused by a bad device driver that is using an improper address. Other possibilities are faulty or mistmatched ram or a corrupted pagefile.

The easiest thing to do first is to turn off your pagefile, reboot and reset it to your old values.

We need two things from you:

Check the event viewer to see what error MESSAGES are there around the time you got the BSOD.

The exact error message for your BSOD which will tells what driver is involved in the problem, if this is infact the problem.

If the above doesn't work will have to test RAM and/or find the faulting driver...I simply cannot accept that there is something 'wrong' with the Laptop. It is hardly 2 hours old ffs, i really cannot believe my luck. The screen hasnt come up since, as i have only connected my iPod to it for a maximum of about 10secs. I have done some research and some things do suggest that bad USB's can occur.

You say reset to my 'old' values? what is old about this laptop?! lol. I have had it for 2 minutes!

Also, whats my pagefile?

thanks very much for the reply though, help much appreciated - keep it coming Basically, the pagefile is a reserved portion of the hard disk that is used as an extension of the RAM.

Your right, since it's a new laptop and the old computer was having the same problem, I would suspect it to be the driver for the iPod as it hasn't given you the problem when it hasn't been connected.

You could try another USB cable for the iPod... do you know anyone that has one you could borrow to test out?

First of all though, have you updated the iPod's firmware etc tp the latest? Do you use iTunes or any other software when connecting the iPod?Well in its properties i checked it for errors, in went on for around half hour, then finished - whether it has fixed anything im not to know. I have now used the iPod to put some music on, and the BSOD never happened, and it hasnt happened since i first had it. Would you say its not gone? However, i dont really trust it tbh. My girlfriend has a USB that i could have off her so yeah, i will try that one out.

Thank you very much for your help, its much appreciated.What anti-virus, firewall, anti-spyware, etc. programs are you running on each system?

Not yet worried that you have a virus, or whether or not you have sufficient protection. I have seen on a very rare occasion that certain combinations of programs and certain USB devices cause errors like you're experiencing.

Also, here's an example of the specific information we'll need from that error screen:
Code: [Select]> *** STOP: 0x000000D1 (0x00000014,0x00000002,0x00000000,0xB1A69E9D)
> DRIVER_IRQL_NOT_LESS_OR_EQUAL
>
> *** Address B1A69E9D, DateStamp 42832efa - tcpip.sysI have Zone Alarm, AVG and Spybot. On my other system the BSOD started long before i had these though. I would love to help with giving out what else is on the screen i got, i got it twice at around 10-11 this morning. Since then not 1 and i have had it on all day long.