1.

Solve : Computer bluescreening 2x a day now?

Answer»

It used to be once a week, but lately it's doing it MAYBE one, two, or three times a day. Which is becoming quite frustrating when I lose unsaved progress in some of my projects.

Here are the most recent 10 crashes:

==================================================
Dump File : 022014-18142-01.dmp
Crash Time : 20/02/2014 7:18:46 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`030c9445
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74540
File Description : NT Kernel & System
Product Name : MICROSOFT® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.22436 (win7sp1_ldr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+74540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022014-18142-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,600
Dump File Time : 20/02/2014 7:19:38 PM
==================================================

==================================================
Dump File : 021814-14554-01.dmp
Crash Time : 18/02/2014 7:02:55 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000028
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`0311bab0
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+7f82
File Description : DirectX Graphics MMS
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18126 (win7sp1_gdr.130409-1534)
Processor : x64
Crash Address : ntoskrnl.exe+74540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021814-14554-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,608
Dump File Time : 18/02/2014 7:05:26 PM
==================================================

==================================================
Dump File : 021814-22682-01.dmp
Crash Time : 18/02/2014 5:56:29 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`03073445
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021814-22682-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
Dump File Time : 18/02/2014 5:57:24 AM
==================================================

==================================================
Dump File : 021714-14804-01.dmp
Crash Time : 17/02/2014 6:10:40 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000028
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`03119ab0
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021714-14804-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
Dump File Time : 17/02/2014 6:11:33 PM
==================================================

==================================================
Dump File : 021014-18751-01.dmp
Crash Time : 10/02/2014 10:12:05 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`03086445
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021014-18751-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
Dump File Time : 10/02/2014 10:13:19 PM
==================================================

==================================================
Dump File : 012714-18782-01.dmp
Crash Time : 27/01/2014 9:41:04 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffffab0`067a2858
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`031a6a50
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74540
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.22436 (win7sp1_ldr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+74540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012714-18782-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,552
Dump File Time : 27/01/2014 9:42:16 PM
==================================================

==================================================
Dump File : 012614-14710-01.dmp
Crash Time : 26/01/2014 8:06:14 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`03077445
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74540
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.22436 (win7sp1_ldr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+74540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012614-14710-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,568
Dump File Time : 26/01/2014 8:07:40 PM
==================================================

==================================================
Dump File : 012614-15085-01.dmp
Crash Time : 26/01/2014 12:36:05 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041201
Parameter 2 : fffff680`00040358
Parameter 3 : ad300001`7ba88867
Parameter 4 : fffffa80`096f1870
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+199c3c
File Description : NVIDIA Windows Kernel Mode Driver, Version 331.82
Product Name : NVIDIA Windows Kernel Mode Driver, Version 331.82
Company : NVIDIA Corporation
File Version : 9.18.13.3182
Processor : x64
Crash Address : ntoskrnl.exe+74540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012614-15085-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,552
Dump File Time : 26/01/2014 12:37:01 PM
==================================================

==================================================
Dump File : 012114-20919-01.dmp
Crash Time : 21/01/2014 12:57:16 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`030b5445
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74540
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.22436 (win7sp1_ldr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+74540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012114-20919-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,552
Dump File Time : 21/01/2014 12:58:32 AM
==================================================

==================================================
Dump File : 011514-15865-01.dmp
Crash Time : 15/01/2014 12:51:03 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`030c4445
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+313f
File Description : DirectX Graphics Kernel
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18228 (win7sp1_gdr.130731-2222)
Processor : x64
Crash Address : ntoskrnl.exe+74540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011514-15865-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,552
Dump File Time : 15/01/2014 12:52:38 AM
==================================================

It doesn't seem to be recording all of them, since the dates don't reflect the frequency of the crashes.

Anyway I hope you can see what's going on here, it's really unpleasant. Thanks.

DangerousRaccoon1) Have you installed any NEW hardware or updated any drivers recently?

2) Are you doing anything specific when the bsod's occur or do they happen randomly?

3) Do you allow Windows Update to INSTALL drivers?

4) Please open device manager. Are there any yellow or red symbols?1) Haven't updated or installed anything, not even any new programs.

2) I'd like to say it happens when I'm watching videos in chrome and have a bunch of tabs open, but I'm pretty sure it's happened when I've just had text documents open. So seems random.

3) I have it set to "check for updates but let me choose whether to download and install them". And I haven't actively installed anything.

4) All of the icons in all of the sections are free of yellow or red symbols. So no WARNINGS there.Okay, let's do the following please:

1) Go to the website of your display adapter manufacturer and download and install the latest driver (uninstall the old one first).

2) Make sure you have the latest version of Direct-X installed

3) Let's check the ram: download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

4) Let's also check the hd: right-click on a command prompt icon and open as administrator. In the command prompt window type:chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

5) Check to see if there is a bios release significantly more current than the one you currently have

6) And just as a precaution, please run full system scans with both your anti virus app and MalwareBytes



Discussion

No Comment Found