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Answer» Hi.... please help me. Posted this twice, as I thought I deleted first one...sorry!
Fixing a computer for friend.
Dell laptop windows xp,
Norton detected 3 vundo trojans, supposedly fixed them,
restarted and now I get the dreaded corrupt or missing hal.dll file.
Put into windows cd to repair, it's asking me for password. Leaving it blank does
nothing. Put a CALL into my friend to see if she knows the password.
Can get into Bios fine, also F8 works fine, but no options work as windows doesnt work because of
the missing file....
Can someone please help me? thanks! When you do the F8 do you see an option to use the Last Known Good Configuration?
Hi..yes, pressed that and the same prompt comes up! Ive tried everything that I know of, with my limited knowledge......Make sure you are doing the Repair Install steps correctly. http://www.michaelstevenstech.com/XPrepairinstall.htmHi...ok, trying to go to windows setup, as opposed to the recovery console and the XP home edition program is stating that setup cannot find a previos version of windows on this computer? What? It was there a few hours ago....what the heck happened? Norton goes to remove the trojans, the computer restarts and the OS is gone?
Help! LOL.....thanks for everyone's efforts!This topic has been moved to the Microsoft Windows forum.
At this point this is a computer issue and not a malware issue. You will get better replies in this forum then I can give you in the malware forum.thanks a bunch! So in the Repair Install procedure are you saying that it does not show a C:Windows install at all ? ?
This is not a good sign.
Try this .hal.dll repair first,Here
If this does not get you back into Windows then you're XP install is seriously corrupted.
To try and rescue any data See Here
Did you make the wrong choice by accident when running the Repair Install ? ?
If so the data MAY be gone....let us know.Hi..No, no reinstall what so ever, Ive done reinstalls before, so I know this is not the case.
Simply let Norton fix those trojans, rebooted and that prompt came up. I will try your suggestions and let you know what happens....thanks so much for your help! The woman who owns this computer stated she kept getting popups on her p/c stating that she
has trojans on her computer and does she want to fix them..so she kept saying yes and I think the devil
was unleashed....she had at least 3 vundos that Norton found....and her startup programs had about 20 foreign names.....Most of them not legit and it appears this computer is saturated with malware....Quote from: computerchic on April 30, 2009, 07:22:58 PM and her startup programs had about 20 foreign names.....Most of them not legit....
hal.dll is infectable by Virut. If Norton REMOVED hal.dll and other critical files because of them being infected with Virut that could explain what happened. That's only speculation. hal.dll is a protected file and Norton should be programed to repair it instead of removing it. But Virut is a nasty bit of malware so who knows.Hi....thanks for everyone's help....I'll figure something out, hopefully...seems her hard drive crashed.
Is there a way to upload a hal.dll file at this point? I tried to download the hal.dll file onto my computer, which
is fine, then when I click to open, so I can save it to download, I get a prompt stating windows cant find a program to open it....I really dont want to open the dll file,just want to save it so I can somehow get it onto the
corrupt p/c.
I have a memory stick, but dont think I can boot anything from that at this point.
Also, some of the files LISTED on the startup list were
system 32/golewiri.dll
/nehafote.dll
hodisuto.dll
and more.....
Thanks
Is there anything I can do from the Bios? This works fine, can get to options
on F8, but selecting ANY of them brings me back to the dreaded corrupt prompt......
If you have another computer sitting around, pull the hard drive out and run a scan on it from the other computer. I would use AVG and NOD 32 for the scan.QuotePC Express
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