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Solve : COMPUTER FREEEZES.. WHEN NOT IN USE......HEEELLLPP? |
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Answer» I have a *censored* computer that cant work right.. it worked before my sister wenton it and checked her e-mail and after she LOGGED off her e-mail the problem started.. when i upload or download from the itnernet it freezes and when i try to open my documents folder it freezes.. I took my TV tuner card out and it wokred good for a while about 10 hours and then it kep on freezing.. I dont know.. i took all of my hardware out except my hard drive one memory stick and the video card and that is it and it still freezes. I flashed the BIOS and REINSTALLED the BIOS and still nothing..I sacnned it with Zone Alarm Security Suite Scanner.. and nothing appears.. and i check for spyware adware and etc. nothing appears.. i cleaned out my registery and it found some errors but they are gone now and the problem still persists. PLEASE i need sever help i have priceless family photos movies and music.. i dont want them to go away.. P.S. How do i check the LOG.. Everytime i start the computer it says an ERROR LOG as been created, where is the ERROR LOG, and how to i check it.. Thanks.. PLEASE I NEED HELP... Quote ... it worked before my sister wenton it and checked her e-mail and after she logged off her e-mail the problem started... . Sounds like a virus. Consider purchasing, installing, updating and doing a full system scan with a good anti-virus program. DocHi pcdoc4christ I already scanned it with Zone Alarm Security Suite.. and it reports nothing.. 0 infections found.. should i download NOD32 and try that one.. and disable Zone Alarm..?Don't disable ZoneAlarm. Try to check your computer with alternative programs, like Avast!, AVG (these 2 are antiviruses, with free versions to use at home), Spybot Search&Destroy, Lavasoft Adaware (antispyware programs with free versions to use at home). Call us back after you recheck the computer. Quote Hi pcdoc4christ I already scanned it with Zone Alarm Security Suite.. and it reports nothing.. 0 infections found.. should i download NOD32 and try that one.. and disable Zone Alarm..? Zone Labs makes a good firewall, but i'm not so sure about their anti-virus software (if it is anti-virus software). Keep in mind that anti-spyware and anti-virus software are not the same animal. In addition, even the best anti-virus program can miss a virus, so it is a good practice to try other methods: I'd suggest doing the following: 1. Try a few of the free online virus scans: http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLG,GGLG:2005-29,GGLG:en&q=free+online+virus+scan 2. Download and run the free AVG anti-virus program: http://free.grisoft.com/doc/1 3. Consider trying a trial version of Symantec's Norton AntiVirus program: http://www.symantecstore.com/dr/sat2/ec_MAIN.Entry17C?SID=49997&SP=10024&CID=0&PID=&PN=29&S1=&S2=&S3=&S4=&S5=&V1=31040595&V2=31040595&V3=1&V4=10&V5=&CUR=840&DSP=&PGRP=0&ABCODE=&CACHE_ID=0 (Unlike AVG, you will have to pay to continue to use it after the first two weeks.) Doc |
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