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Answer» Hi, I need some help on how to get my laptop to stop crushing. the error message I get is - " A problem has been detected and windows has been shut down to prevent damdge to your computer. if this is the first time you've seen this stop error screen, restart your computer. if this screen appears again, follow these steps: check to make sure any new hardware or software is properly installed.
Technical information: ***STOP:0x05000000 (0x0000000, 0x0000000, 0x0000000, 0x0000000,)
this is a blue screen that appears after i select any of the safe mode options even clicking on start windows normally or use last known working mode.
the message before this had said "Unamountable bot volume)
Before I recived this error messge i tried to reset my computer to an earlier date and this blue screen apeared. Could anyone please help? Im not too good with computers and this is my work laptop i took home and dont WANT to loose any of my work since i dont have back-up:(
the make of the lap tope is Hp I use windows Vista Basic Intel Celeron
Thanks:)Why did you restore your PC to an earlier date? Was this laptop dropped recently ? ? Please if you can double check the error message codes...Unmountable Boot Volume may indicate bad hard drive.
Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 Make sure, you select tool, which is appropriate for the brand of your hard drive. Depending on the program, it'll create bootable floppy, or bootable CD. If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD, and make the CD bootable.
NOTE. If your hard drive is made by Toshiba, which is not listed, try using Hitachi, or Seagate tools. Just found out YESTERDAY SeaTools will not run on a Toshiba drive.... Did i mention i HATE working on laptops yet ? ?Did you have to spoil my Mother's Day? BTW, working on any Toshiba usually is a pain...At the end of this Month i plan on sending out a newsletter to my Customer BASE stating i no LONGER do laptops.
They are like Bic lighters...when they run out of gas you should pitch 'em and get a new one.Good timing. They're dirt cheap nowadays BTW how you liking your new one ? ? STILL happy ?Yep. It's Compaq though. There was also a Toshiba with slightly bigger screen, at the same price, but I don't want to deal with any Toshiba anymore. I had one, I worked on few others. No more.Model # ? ?Presario CQ60
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