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Answer» I have a colleague's computer that keeps on crashing every now and then. Each time it generates bluescreen error 1000008e . I have copy pasted the dump files below. anyone know what the problem is? HELP much appreciated
================================================== Dump File : Mini013013-18.dmp Crash Time : 1/30/2013 3:41:12 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0x80635423 Parameter 3 : 0xa998bb74 Parameter 4 : 0x00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+15e423 File Description : NT KERNEL & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Processor : 32-bit Crash Address : ntoskrnl.exe+15e423 Stack Address 1 : ntoskrnl.exe+167121 Stack Address 2 : ntoskrnl.exe+158641 Stack Address 3 : ntoskrnl.exe+14bcdc Computer Name : Full PATH : C:\WINDOWS\Minidump\Mini013013-18.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 Dump File Size : 65,536 ==================================================
================================================== Dump File : Mini013013-17.dmp Crash Time : 1/30/2013 3:22:55 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0x80635423 Parameter 3 : 0xa988fbb4 Parameter 4 : 0x00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+15e423 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Processor : 32-bit Crash Address : ntoskrnl.exe+15e423 Stack Address 1 : ntoskrnl.exe+15850d Stack Address 2 : ntoskrnl.exe+14ba72 Stack Address 3 : ntoskrnl.exe+6960c Computer Name : Full Path : C:\WINDOWS\Minidump\Mini013013-17.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 Dump File Size : 65,536 ==================================================
================================================== Dump File : Mini013013-16.dmp Crash Time : 1/30/2013 3:14:26 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0x80635423 Parameter 3 : 0xa9aafb74 Parameter 4 : 0x00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+15e423 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Processor : 32-bit Crash Address : ntoskrnl.exe+15e423 Stack Address 1 : ntoskrnl.exe+167121 Stack Address 2 : ntoskrnl.exe+158641 Stack Address 3 : ntoskrnl.exe+14bcdc Computer Name : Full Path : C:\WINDOWS\Minidump\Mini013013-16.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 Dump File Size : 65,536 ==================================================
From a command prompt type in sfc /scannow and hit ENTER... Have your XP CD ready as it will request it...let it run to completion and re-boot.
P.S. You should also update to Service Pack 3.
Quote from: PATIO on January 30, 2013, 07:05:33 AM From a command prompt type in sfc /scannow and hit Enter... Have your XP CD ready as it will request it...let it run to completion and re-boot.
P.S. You should also update to Service Pack 3.
Okay. will try that, thanks !
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