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Solve : Computer locks up, then causes boot error...? |
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Answer» Ok here goes.. About a month ago I was having an issue with my video on on my computer going out. The computer was still on, just no video at all. After checking the power supply and uninstalling and re-installing drivers. I decided that maybe the card itself had went bad. It was an older Geforce 9400 and had a lot of hours on it. So I tried 2 other brand new cards and they both did the same problem to me. After I would get the card installed(and yes, I did remove the old drivers and installed the latest driver for that card) the card would work for a couple hours, the computer would then freeze up and then when I would restart the computer, windows wouldn't load. I would get a black screen saying" Windows has experienced an error" "Push ctrl+alt+del to restart". No option to go into safe mode. To get my computer working again, I would completely have to reinstall windows. Which also wasn't easy most of the time because a lot of the time when I would go to install it, it wouldn't detect my hard drive. Finally I decided to give up all together running a video card and just run off my motherboard. And now its doing the exact same thing with it too. It'll eventually freeze up, id restart it and I would get a boot error and windows wouldn't load. So now Im stuck and have no idea whats causing it. All I can tell you is that during all this, the temps on the computer stayed good. I inspected the board and card and found no burnt capacitors that I could see. During all my reinstalls I used the most up to date drivers. The short times the computer was working I scanned with avast and spybot to look for virus and malware, which came up NEGATIVE. When this trouble all started I had not installed any new software or hardware. I had not changed any bios setting either. Operating System MS Windows 7 Home Premium 32-bit SP1 CPU AMD Athlon 64 X2 6000+ Windsor 90nm Technology RAM 4.0GB Dual-Channel DDR2 @ 374MHz (5-5-5-18) Motherboard ASUSTeK Computer INC. M2A-VM (Socket AM2 ) Graphics Just running off the mobo Power Supply XION Simple Power 630W ATX Power Supply(I know, not the greatest brand name). Id really appreciate and ideas you all could give. Below is a copy of my dxdiag log, its the only thing I have to post about my pc while its inoperative now. System Information ------------------ Time of this report: 10/24/2013, 10:14:16 Machine name: SHEPHERD-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: Phoenix - AwardBIOS v6.00PG Processor: AMD Athlon™ 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.0GHz Memory: 4096MB RAM Available OS Memory: 3454MB RAM Page File: 1738MB used, 5168MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: ATI Radeon X1200 Series (Microsoft Corporation - WDDM) Manufacturer: ATI Technologies Inc. Chip type: DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_791E&SUBSYS_826D1043&REV_00 Display Memory: 1599 MB Dedicated Memory: 127 MB Shared Memory: 1471 MB Current Mode: 1440 x 900 (32 bit) (60Hz) Monitor Name: Acer LCD Monitor AL1916W Monitor Model: Acer AL1916W Monitor Id: ACRAD86 Native Mode: 1440 x 900(p) (59.887Hz) Output Type: HD15 Driver Name: atiumdag.dll,atiumdva.cap,atitmmxx Driver File Version: 8.14.0010.0630 (English) Driver Version: 8.56.1.16 DDI Version: 9Ex Driver Model: WDDM 1.0 Driver Attributes: Final Retail Driver Date/Size: 7/13/2009 21:14:55, 4030976 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-3A5E-11CF-8571-67A2A1C2C535} Vendor ID: 0x1002 Device ID: 0x791E SubSys ID: 0x826D1043 Revision ID: 0x0000 Driver Strong Name: atiilhag.inf:ATI.Mfg.NTx86...1:ati2mtag_RS690:8.56.1.16ci\ven_1002&dev_79 1e Rank Of Driver: 00F42001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled It sounds like you have a custom built pc. I do computer repair at home and I have to say that not getting a video signal is one of the most frustrating things that you can have so I feel you on this issue. Here's what I would do. It sounds like you might have some failing hardware so let's do this. Take the side cover off and lay your system on it's side. Take out almost all the hardware so that you just have the motherboard, one stick of ram, power supply and the fan for the cpu. Disconnect everything else. Disk drives, cables, ram, fans, everything. See if you boot up your system from the ONBOARD video. If your system now boots up, you have something that you took out that is causing the problem. Add the hardware back in, one piece at a time, test after each change. If your system doesn't boot up this way from the onboard video, take the motherboard out of the system and put the board down on a non conductive surface like a piece of cardboard or an ESD type mat. Put in one stick of ram, fan for the cpu, wire for power button and see if the system boots up with the motherboard out of the case. If it does, then something in the case is causing the problem. Make sure that no wires are going under the motherboard. If your system is not booting up with the motherboard out of the case, then either your motherboard is GONE, your cpu is gone, or your power supply is gone. If your hard drive is not detected in the bios, windows won't see it when installing. Make sure that your hard drive is SET up correctly. In your bios, usually the optical drive is listed first, followed by your hard drive. When connecting your drives, make sure that the right cable goes into the right spot. If you're dealing with sata. start at either sata 0 or sata 1. If IDE, match up the cables with the right spots on the motherboard. Also, try resetting your bios. Try this process out and see what happens. |
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