I am using a HP media center PC m385c with Windows XP media center EDITION
Updated Norton from Internet Security 2006 to Internet Security 2007. All was fine.
Next day received error message Auto Protect Off; it was On the day before.
Pop up for auto fix tool
Ran auto fix tool - I was not watching it and when I looked again I had a black screen with white leters saying Windows had shut down before there could be any damage.
Tried to re-boot and got error message file system32\config\system is missing. How can a config sys file just disappear?
I cannot boot into safe mode; I cannot get to recovery or repair.
Any suggestions? It's not a config.sys file that's missing, it 's the config folder.

Thank you Norton...once again

So you can't get into a restore or repair option (the ones that show up when you boot and you HIT F10 or F12 or whatever) right?

Can you boot to the Norton CD? I think they might have recovery options but I'm not sure.

The only other option I can think of is CONTACT HP for a set of recovery DISKS.

Alan <>< Thanks for the reply. At least now I feel comfortable that Norton is the problem. This is the second time this has happened with Norton. The first time I went out and bought a new computer, it was time to upgrade anyway. That is not the solution this time. Of course I can find th disks to every edition of Windows I have ever had except the XP media center.
Do you have a recommendation for something other than Norton?
ThanksAVG is better than Norton and it's FREE. Quote

It's not a config.sys file that's missing, it 's the config folder.