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Solve : Control Panel and other issues? |
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Answer» Something has kidnapped my Control Panel entry from the Start Panel and I cannot get it back. I have a high end dual processor XPSP2 system. I am the administrator, but higher powers( read, I think, Norton/Symantic ) are BLOCKING me from some normal administrator functions. Also, I cannot go 24 hours without a crash!!! Any thoughts or suggestions will be much appreciated. I do not have virus problems or anyother gremblems that any virus scans, from Norton and others can detect and I am careful about letting things in so I don't think the problem lies in that direction. Am also using the Microsoft Beta 'System One Care' which I think has the potential for being a great program. My CD-R drive does have automatic load.Please explain what you mean by this .... If the disk is bootable it will load ....... Lets have another go at this ........ first go into the bios and set your boot sequence to CD-rom first boot .... then save the setting and exit . Next put the bootable win XP cd in your cd-rom . Now shutdown and restart your machine ....... Please tell us what happens dl65 OK. You're going to loose me for awhile while I go through it. Will post when I'm back on the air. Dave Ok ...... Go for it I'll keep an eye out for you . BTW ...Do you have SP2 on that cd ? ( It will make your reinstall faster ) dl65 Thanks again for your attention. No I did not have SP2 on the disk, just SP1. But that brings up some issues that I think may have caused my problem. That doesn't say that I have a solution yet. During the install I had a number of files that could not be read. They were files that seemed to be Java related such as javacypt.dll, jdbgmgr.exe, javapecn.hlp and so forth. We all know Microsoft's feeling about Java so I figgured that these were just part of the ongoing battle. One file did bother me though which was clspack.exe. I haven't done a search yet on this one, just thought I'd mention it. I did get another message that was troublesome which was, at the 9 minutes to go mark: "has not passed Window Logo TESTING to verify its compatabliliy with Window XP. This software will not be installed. Contact your System Administrator." But it kept going and seemed to go through the entire install process. One thing to note is that I have not added any hardware to this system since I bought it so I don't know what they were referring to since they did not mention what they were not installing. I have also used the Microsoft Site where they look at your hardware configuration to verify that it is suitable for XP. Now the interesting part. I have the XP SP2 CD so before I did anything, except to verify that I still did not have access to the control panel, I attempted to install it. This stopped very early with a message that I still had an application running called smss.exe. I went to the internet and searched on this name. This is a problem file which can carry a worm which is known by many names. For example 'W32.Dalbug.Worm", W32/Ladex.worm, etc. There are more than one file involved. The list I have accumulated so far is: smss.exe, csrss.exe, Lady.exe, W32.Dalbug.worm, WNT.XdalBug.worm. The smss.exe and csrss.exe are Microsoft Windows required files, but someone learned how to modify them and span other things including taking over the Control Panel and if you do certain things will corrupt the register( Is Microsoft going to continue this insane design into their new operating system? ). I think I know how I got it. I think it has been in my system for a very long time, perhaps since almost day 1 which would be almost 2 years. My system is a dual processor 3Mhz with 1GB of RAM. I think it was able to hide itself until one of two things happened. I recently moved and switched from DSL to Broadband. That my prime suspect because there was information on my google search on smss.exe that aluded to it. My second suspect is that we are switching over to Vonage for our phone system and to network my two systems( a powerful system in its day running Windows 98 ). Now all I have to do is to figgure out what to do about it short of re-formatting my two hard disks and starting completely from scratch. Any suggestions? And again, thank you for all your attention. Dave |
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