|
Answer» Hey. this file is from Dr Watson. Macafee crashes periodically and it keeps referring to symols not being found. I downloaded SP2 symbols THIE weekend but I still get this error. It appears certain modules need symbols assigned to them but I haven't been able to figure out how to fix this problem out.
Thanks
Application exception occurred:
App: C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe (pid=1716) When: 12/26/2006 22:31:54.508 Exception number: c0000005 (access VIOLATION)
*----> TASK List <----* 0 System Process 4 System 308 smss.exe 376 csrss.exe 400 winlogon.exe 540 services.exe 552 lsass.exe 700 svchost.exe 756 svchost.exe 820 svchost.exe 876 svchost.exe 1008 svchost.exe 1204 spoolsv.exe 1376 Explorer.EXE 1448 mcvsescn.exe 1456 MPfTray.exe 1464 FreeRAM XP Pro.exe 1484 waol.exe 1564 AOLAcsd.exe 1608 aoltsmon.exe 1628 aolavupd.exe 1640 SSCEvtHdlr.exe 1676 aoltpspd.exe 1684 ITMRTSVC.exe 1716 mcshield.exe 1848 MPFService.exe 3076 alg.exe 3916 shellmon.exe 3412 AcroRd32.exe 2616 moviemk.exe 2692 drwtsn32.exe
*----> Module List <----* (0000000000400000 - 0000000000437000: C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe (0000000003510000 - 0000000003524000: c:\PROGRA~1\COMMON~1\mcafee\core\mccoreps.dll (0000000003540000 - 0000000003547000: c:\program files\mcafee.com\antivirus\naiannps.dll (0000000003550000 - 0000000003573000: c:\PROGRA~1\COMMON~1\mcafee\core\mcevtbrk.dll (000000000ffd0000 - 000000000fff8000: C:\WINDOWS\system32\rsaenh.dll (0000000010000000 - 000000001002e000: C:\PROGRA~1\mcafee.com\ANTIVI~1\naiann.dll (0000000012000000 - 00000000122d3000: C:\Program Files\mcafee.com\antivirus\MCSCAN32.DLL (0000000012580000 - 0000000012585000: C:\PROGRA~1\mcafee.com\ANTIVI~1\RES00\McShield.DLL (0000000020000000 - 00000000202c5000: C:\WINDOWS\system32\xpsp2res.dll (0000000022500000 - 000000002250f000: C:\PROGRA~1\mcafee.com\ANTIVI~1\FTL.Dll (0000000039000000 - 000000003903a000: C:\PROGRA~1\mcafee.com\ANTIVI~1\EntSrv.Dll (000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\uxtheme.dll (000000005b860000 - 000000005b8b4000: C:\WINDOWS\system32\NETAPI32.dll (0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\system32\WS2HELP.dll (0000000071ab0000 - 0000000071ac7000: C:\WINDOWS\system32\WS2_32.dll (0000000073dc0000 - 0000000073dc3000: C:\WINDOWS\system32\LZ32.dll (0000000076080000 - 00000000760e5000: C:\WINDOWS\system32\MSVCP60.dll (0000000076360000 - 0000000076370000: C:\WINDOWS\system32\WINSTA.dll (00000000769c0000 - 0000000076a73000: C:\WINDOWS\system32\userenv.dll (0000000076bf0000 - 0000000076bfb000: C:\WINDOWS\system32\psapi.dll (0000000076c30000 - 0000000076c5e000: C:\WINDOWS\system32\WINTRUST.dll (0000000076c90000 - 0000000076cb8000: C:\WINDOWS\system32\IMAGEHLP.dll (0000000076f50000 - 0000000076f58000: C:\WINDOWS\system32\wtsapi32.dll (0000000076fd0000 - 000000007704f000: C:\WINDOWS\system32\CLBCATQ.DLL (0000000077050000 - 0000000077115000: C:\WINDOWS\system32\COMRes.dll (0000000077120000 - 00000000771ac000: C:\WINDOWS\system32\OLEAUT32.dll (00000000774e0000 - 000000007761c000: C:\WINDOWS\system32\ole32.dll (0000000077a80000 - 0000000077b14000: C:\WINDOWS\system32\CRYPT32.dll (0000000077b20000 - 0000000077b32000: C:\WINDOWS\system32\MSASN1.dll (0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\Apphelp.dll (0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\VERSION.dll (0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll (0000000077d40000 - 0000000077dd0000: C:\WINDOWS\system32\USER32.dll (0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll (0000000077e70000 - 0000000077f01000: C:\WINDOWS\system32\RPCRT4.dll (0000000077f10000 - 0000000077f56000: C:\WINDOWS\system32\GDI32.dll (0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\system32\Secur32.dll (000000007c800000 - 000000007c8f4000: C:\WINDOWS\system32\kernel32.dll (000000007c900000 - 000000007c9b0000: C:\WINDOWS\system32\ntdll.dll
*----> State Dump for Thread Id 0x6b8 <----*
eax=00000074 ebx=00000000 ecx=0012fa48 edx=00180000 esi=00000000 edi=00000074 eip=7c90eb94 esp=0012f99c ebp=0012fa04 iopl=0 nv up ei pl zr na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll - function: ntdll!KiFastSystemCallRet 7c90eb89 90 nop 7c90eb8a 90 nop ntdll!KiFastSystemCall: 7c90eb8b 8bd4 mov edx,esp 7c90eb8d 0f34 sysenter 7c90eb8f 90 nop 7c90eb90 90 nop 7c90eb91 90 nop 7c90eb92 90 nop 7c90eb93 90 nop ntdll!KiFastSystemCallRet: 7c90eb94 c3 ret 7c90eb95 8da42400000000 lea esp,[esp] 7c90eb9c 8d642400 lea esp,[esp] 7c90eba0 90 nop 7c90eba1 90 nop 7c90eba2 90 nop 7c90eba3 90 nop 7c90eba4 90 nop ntdll!KiIntSystemCall: 7c90eba5 8d542408 lea edx,[esp+0x8] 7c90eba9 cd2e int 2e
*----> Stack Back
|