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Solve : Dimension E510, XP STOP: 0x00000024 error?

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Hope you guys can help me out. I am getting this error:

STOP: 0x00000024 (0x00190203,0x86A39890,0xC0000102,0x00000000)

and the advice to disable antivirus programs and so on. I do not know how to do that from here as I can not find my way past the blue screen.

I just ran the a hard drive diagnostic from F12 during boot-up.

Floppy diskette seek failure

Then,

Drive 0: WDC WD160JS-75NCB3 PASS
Drive 1: WDC WD160JS-75NCB3 PASS
Drive 2: TSSTcorpDVD-ROM TS-H352C Diagnostics not supported
Drive 3: HL-DT-STDVD+-RW GSA-H21N Diagnostics not supported

Test complete, Press to reboot.

Then I start over.

It will not boot to any of the safe modes nor to the Last Known Good Config

I have my OS reinstallation CD and all of the driver disks. As far as recovery, the computer has 2 hard drives. I backed up the ENTIRE C: drive to a western digital external drive several months back and then added only family photos, etc. from my Kodak easyshare software after that. It has been down for about 8 weeks now but I've been online with my trusty 1998 era Dimension V350 and win98, but it isn't up to the task for all I would like to do.


Any help would be greatly appreciated.How to use the Windows recovery console
At the Recovery Console, type chkdsk /r, then hit Enter-key

Read procedure carefully, so you don't do an install by mistake.Ok, it booted to the CD drive, then flashed a message to press an F( ) key to start Automated System Recovery. I did not do that, but waited for other selectable options. The boot ended with:

File SETUPREG.HIV could not be loaded.
The error code is 47872

Setup cannot continue. Press any key to exit.


I booted to the CD drive again, this time a new message with the same error code:

File \i386\ntkrnlmp.exe could not be loaded....


Shall I try the automated recovery option?I'm not sure what "Automated System Restore" will do. It's either a Reinstall or a Repair Install. The former will take the computer back to the day it was shipped and you will lose all your data, software installs and updates. A Repair will hopefully fix it without loss of data.

Since you have it all backed up on the 2nd hard drive, go for the Automated System Restore.

If that doesn't work, then you have the OS reinstallation CD and all of the driver disks to start from scratch.Apparently, I do not have the Recovery disk... maybe something I should have made when new or am just not finding it... I'm going to put this on hold, there are still about 4-5 weeks of family pictures that I did not back up so don't want to go too far and not be able to get them back.

Thanks Commando.Quote from: dstryr on October 12, 2009, 06:06:56 PM

Ok, it booted to the CD drive, then flashed a message to press an F( ) key to start Automated System Recovery. I did not do that, but waited for other selectable options. The boot ended with:
File SETUPREG.HIV could not be loaded.
The error code is 47872
Setup cannot continue. Press any key to exit.

I booted to the CD drive again, this time a new message with the same error code:
File \i386\ntkrnlmp.exe could not be loaded....

Shall I try the automated recovery option?
Are you sure it's booting to the CD and not the hard drive? The message looks like the HDD.

Since you have the OS reinstallation CD which is probably a full XP-only CD, insure that the computer will boot from the CD 1st and not the hard drive 1st.

Also: Recovery Disc would be the "as shipped" configuration.

If your OS reinstallation CD is a full XP-CD, you can attempt a Repair Install


Definitely booting from the CD. When I chose the ASR option I was prompted to insert the ASR disc into the floppy drive and when I left the Windows CD in the drive and hit it paused and REQUESTED the ASR disc again.



Quote from: dstryr on October 12, 2009, 08:13:18 PM
Definitely booting from the CD. When I chose the ASR option I was prompted to insert the ASR disc into the floppy drive and when I left the Windows CD in the drive and hit <ENTER> it paused and requested the ASR disc again.
Now I'm concerned about the original message "Floppy diskette seek failure", could be because there was no FD present. I assume it functions? Don't know why ASR asks for Floppy Disk when I assume all originals were CD's (maybe bad assumption).

Do you have another CD labeled Windows XP-Home, not ASR?

BTW, here's a reference to the Dimension 510 System Setup
http://support.dell.com/support/edocs/SYSTEMS/dim5150/en/sm/syssetup.htm#wp1100608Back to take another crack at this. After several re-starts with the XP CD in the drive I have been to 2 options. One is to completely reload windows, but my C drive shows extremely low available space for that option. Sorry I can't say what the sector free space was, but it was too low to reload windows as it was. It has been 3 weeks since I made it to that option. I quit that route and went back through the commands and am now at the XP Recovery Console. The last line asks which installation would I like to log on to. It appears to be a one-character only field... any advice?

Thanks again.Go to this page
http://tech.icrontic.com/articles/repair_windows_xp
Follow the INSTRUCTIONS.

Good luck!!Boot to the Recovery Console from the CD. You'll be asked to enter the "number" of the Windows installation you wish to repair (usually "1"), then the "Administrator" password, if one was set. If you never assigned a password, just hit "Enter" key.

Use the "chkdsk" command to verify the integrity of your file system and AUTOMATICALLY attempt to fix errors found. Use the following syntax: "chkdsk /P /r". If you've followed the instructions, you don't need to enter a drive letter because you should be on the correct volume.

Depending upon the size of your partition, these checks could take a long time. Let them run to completion without interruption. The chkdsk utility was not designed to be interrupted - so don't. Doing so might corrupt the file system.

See: Recovery Console Commands.Thanks for the help, I'm back up and running and so far so good.

My firefox browser has been freezing the entire OS if I open more than one TAB or jump from link to link before the prior one has loaded. It had been doing that before the meltdown, too, so I completely uninstalled it and will use IE for now. Virus scan found nothing, either, so I still wonder what caused this.


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