Hello guys I have a problem.  A couple of days ago my computer WENT to a blue screen for around 5 seconds and then it shut down.  It then showed me when  I turned it on that there was a problem and it gave me options on how to start it.  I chose last known configuration.  Ever since then my network adapter driver has been not working. That means I can't connect to the Internet. When I turn on my WiFi, the computer recognizes it but it says that the settings saved on this computer do not match the requirements of the network.  Even if I use a cable and I directly connect it to the computer, it still does not recognize it. This is very frustrating because I need badly for school.  Pls help and thanks in advance. Many volunteers here want to help you. Some E more DETAIL will help.
What is the model of the laptop?
How old is it?
Do you have Anti-Virus protection?
In the device manager, are there any marks  that indicate a failed device?
Did you attempt to install the Wi-Fi again?
It  is an ASUS computer,  around 7 years old, it does have an anti virus (AVG 2014),   yes there was it was virtual box and Microsoft teredo but my parents told me to uninstall them. And yes I have tried but it still hasn't solved the problem