Ok so i powered up my d820 dell laptop, and my optical drive is missing from My computer window. I checked my hardware manager and have a yellow exclamation point on that drive. So i disconnect it and PUT it back in comes back as same. I DISABLE it/enable it same. I uninstall/and let it reinstall it does the same again. SAYS something like the registry for this driver is damaged. Please help I know small things to do to fix computer problems, but I haven't faced this yet.One of these may help:
1. Uninstall the drive through DEVICE Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll SEE two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.Also, insert a bootable disc in the drive and reboot. Does the system see the disc / drive at boot?