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Solve : email images?

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Hi All,  What a lovely day. 
I am on vista and my email address is blueyonder.co.uk
When i open an email i can never see the images and pictures. I used to go to the bottom of the email and click 'display external images' and they used to appear but since i did an update on the PC I can no longer GET any images.
Can anyone advise me what to do please?
Jill Ok can you tell US what the update was? What antivirus/firewall you are USING, the internet browser e.g Internet explorer/firefox and what version of Vista it is. 

Hi Mulreay,
Thanks for getting back to me.
The firewall is Norton, yes it is internet explorer but i don't know what version of Vista it is (if it helps we bough the new computer in January this year from PC World)
Thanks Jilliflower Temporarily DISABLE the Norton firewall and see if that does it... Quote from: jilliflower on August 12, 2009, 06:23:42 AM

yes it is internet explorer ...
So, you use Internet Explorer to VIEW your email?  I think this still needs confirmation. Quote from: soybean on August 12, 2009, 09:32:28 AM
So, you use Internet Explorer to view your email?  I think this still needs confirmation.

I asked him/her what browser she/he was using not the email client  If they are using an email client, why would you ask what browser they are using?

We still don't know whether she uses and email client for POP3 mail or whether she uses a web browser for webmail. Quote from: soybean on August 12, 2009, 11:22:09 AM
If they are using an email client, why would you ask what browser they are using?

erm.... good call.  oh my god.
 i'm afraid i don't understand 1/2 that you are talking about .t That pop3 thing.
you know when you are in a page and want to send an email via their link (i was looking at a holiday to let site and a link led you to send an email direct to the letting person, the email wouldnt send as it asks me if i am using pop3 or http1 or something but i dont know how to find out
I'm deffo no COMPUTER GEEK


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