I get an error message ("1304 writing to file C\documents & settings\all users \verify that you have access to this directory") when I try to install my NEW movie editing program. I've tried restarting my COMPUTER and reenstalling the disk with no success.  I'm runnung Windows XP home edition. I need to know what the error message is and how to fix it.  Funny thing is I was able to download this pinnacle program from their website on a 30 day free trial.  I liked it and then bought the complete program with accessories from Best Buy.  I was TOLD to uninstall the trial program before INSTALLING the new program disk included in the box which I did.  When I uninstalled the trial program, I immediately attempted to install the new disk without any other computer action done on my part in between this process.  That's when the problem began.  Some have advised using a Registry CLEANER available for a price but I'm not sure if they work or are really safe to use regarding this issue.  Hope someone can.  Nalee was nice enough to try. Thanks pretty much says you don't have permission or it can't locate the path, change the rights of your profile or the target of the installation and see if that helps.  Good luck