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Answer» Hi I did a malwarebytes anti-malware scan and then restarted my computer. Now after restarting, i got the motherboard page and then everything went black. I tried restarting but I get the same thing. Can anybody please help me. I am usually very careful. First, the Malwarebytes scan is almost certainly not related to the fact your system will not start. If I remember correctly you were having problems before running the scan - you even disabled some services with msconfig.
What EXACTLY happens and what EXACTLY do you see when you try to boot the system?I am very careful when I go in msconfig. The only place I go there is in startup. I was told that if my computer was slow to go in there and remove the program that will start at startup and everything is usually fine.
When I start my computer, the laptop comes on and then I get the motherboard screen, then another scrreen telling me something about pimary and secondary master not found and then everything goes black.
I checked and if I press delete at startup it brings me to the setup screen. Not sure how you guys call that. I am not very good in all the computer talk. do you think i have a chance. I have a small business and all my stuff is on this. The system files needed to run Windows are most likely trashed... That or the DRIVE itself has died judging by the message it's not being detected in the BIOS...
2 alternatives: 1 Get a laptop 2.5" to IDE connector for about 8 bucks:
Available at any PC store...this will enable you to remove the drive and hook it up to any WORKING Desktop machine to attempt to retrieve your important data...
2) Buy an external USB laptop drive enclosure to attempt the same...about 20 - 25 Bucks.When i press f8 i get the following message. Please select boot device
1st floppy disk sm-lite-on combo ltc-48161h pm-maxtor 6y080lo
I also kept a cd that another computer tech has gave to my son. its called USBC 4 WINDOWS
Can this help in any way.The UBCD boot CD can wind up wiping all your data if not USED properly...It contains some very powerful TOOLS...
Select the Maxtor as 1st boot device...press F10 to "save changes and Exit" and hit Enter...
Other than trying that you should consider my suggestions above if in fact your data is that important to you.
Recovery should be priority #1...screwing around to attempt to fix it should come afterwards...http://www.thesource.ca/estore/Search.aspx?language=en-CA&keywords=external+usb+laptop+drive&pagenum=0
Is this what I need. I have to go shopping This:
Here...
Or This: Here
The link you posted is an external laptop drive...you don't need 1 right now.....
Either of these will be available at any PC store...brand is not too important.I live in a small town and the only thing we have here is the Source. It was Radio Shack before. So I tried to find the item you posted with no luck. You said I dont need the extenal drive now but will it do the job you want me to do. I was thinking of buying one anyway. If i can get all my data believe me, I will be doing my back up many many times. The store is open for another 2 hours if you say the external usb that I posted may do the job, i am in my car and at the store. Thanks for your helpo.k I went and bout verbatim external hard drive usb 2.0 (500gb). That is all they have.
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