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Solve : explore and open command appear abnormally?

Answer»

when RIGHT clicking on any hard disk partition , explore and open command appears as STRANGE charachters but the rest of the menu appears ok and when double clicking on any partition it asks for a suitable program to open the partition, what is happening?what os? what protections do you have??thanks for your concern,
operating SYSTEM is windows xp
protection is norton system work 2005when did this start any new SOFTWARE or hardware installed



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