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Solve : Extremely Confusing problem?

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Hi,
I've been unable to fix this problem with my computer (an HP desktop). I installed a program after it came up clean w/ symantec antivirus, but it apparently had a ton of malware (nfomon, vidmon, winstall, etc.) attached to it that nortonav didnt recognize. However, after I installed the app, norton came up with a warning of a huge list of spyware and adware, but it was unable to delete them. So I downloaded Spybot Search & Destroy, but everytime I tried to run it, the program froze, so I installed and ran ad-aware. Ad-aware said it was successful at deleting the programs, but they were still showing up in norton. I was able to delete some and quarantine some others through nortonav, but when I tried to delete one of the programs (I wish I remember which), the screen went black. I turned the monitor on and off but nothing happened so I had to turn the computer off using the power button. When I tried to restart it, the computer sounded like it was starting up as normal but then it started making this really loud grinding noise (from the HD I think, i'm not positive though), and it started beeping once ever few seconds, and just stayed like that. So I turned off and hoped that maybe it had just overheated it or something, but a second after I shut it off, the computer automatically turned back on and started doing the same thing, and I had to turn it off and unplug it from the wall to keep it from powering itself again. I have had to deal with a GOOD amount of computer problems (esp w/ this computer) but I have no idea where to even start with this. If you have any idea what is going on, please help me out.
Thanks
~ChrisNo video on the monitor at all? Grinding noises? Beeps? You have yourself a ruined HDD, or maybe a ruined operating system. For automatically turning back on that is SIMPLE. It restarted, a faulty hard drive won't let the computer stay on for long, it's a fail safe thing. When windows encounters a critical error it will automatically reboot to try and fix it.

You just happened to hit the power button at the same time that it was restarting.

Tell me one thing. Can you get to where you press f8 to enter into safe mode? If you can then maybe the malware that's CAUSING this conflict won't startup. A lot of malware won't run in safe mode, then you can run norton, spy bot and ad aware to get rid of them. Also if they're running as a process on your computer norton won't delete them.

However if you are in safe mode and they aren't running as a process norton will delete them.

One last thing for anyone that ever comes to a problem that norton won't delete malware or a virus. If you know what the process is called that is running on your computer you can go to start, run and then type in msconfig.

Then you can go in and stop the process from starting on startup. Next hit ctrl+alt+delete and go into the task manager. End the virus running as a process. Then norton shouldn't have a problem deleting it.

If you can't get into safe mode then I'd say try your hard drive in another computer as the slave drive. That way you aren't booting to it for the operating system. Then you can access it and find the problem. Also make sure you check the hard drive in the other computer to make sure you didn't infect it. Or you could use your operating systems cd and boot into the recovery console, if you have the cd. That way if you know what is was that was causing the problem you can just delete it, and hopefully that fixes it and the malware didn't just delete system files or something, in which case you will have to do a repair installation.

Depending on what operating system you are using, seeing as how you didn't mention it, some of these things may not be exact, or even work.

Good luck.Hey,
Thanks for the ideas. Sorry for not mentioning the OS I'm using. I'm running XP Home Edition SP1 on a seagate 160gb HD. Both were really recent replacements b/c the original HD that came w/ the HP had become faulty (although that was a seemingly different problem --it was reporting "Operating System Not Found" among other things).
Hope that clarifies things some more.
~ChrisI tried to goto safe mode, but the computer isn't even getting to the BIOS screen. I would assume that the beeping noise is some kind of POST message but I'm not really sure if it is or if so, what it means. I'm gonna see what I can do about booting it as slave, but I need to find my recovery disk, b/c I got my computer at the time that HP wasn't giving people XP cd's or anything else, just putting a recovery partition on the HD. Long before I even had problems with the old hd, when I tried to burn the recovery disk SET, I always came up with errors. But I'm going to see if I can find the recovery disk for this computer somewhere -- it's an HP laptop. Alright, I'll see what I can do.
THanks
~ChrisWhen it was saying operating system not found, was that before or the problem now? Did it have those errors on the last HDD or this one?

Quote

my computer (an HP desktop)
it's an HP laptop
the computer isn't even getting to the BIOS screen

What is it?
What happens when you push the button?
(In less than 50 words)


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