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Solve : Freezing Up @ Loading Personal Settings?

Answer» HI All-
I am not really sure why but my 4 year old PC is now stopping the boot up process when we get to "loading personal SETTINGS". I've tried running in safe mode and no luck there either. I purchased a recovery disc but unfortunately it makes no sense to me....since it had no instructions with it (EBAY). Anyone have any suggestions? I can follow your basic instructions but if we get to the point I need to know all these technical computer commands, I need it spelled out for me as to how to proceed. Thanks in advance for any help you may be able to provide.

I assume this all happened without you making any modifications or changes to the computer or installing any new software. If you can provide a list of installed software, PARTICULARLY anti-virus and/or anti-spyware, that would be a starting point before resorting to this:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx
ok-I got it to boot past the point of "loading personal settings" but now no icons are coming up on the screen? I am not sure what prograns are on there except itunes, taxcut, wordpad.......probably others but i just don't know.

thanks.The point is, there is something that is causing it to run more slowly than normal. Maybe it's time for some "house cleaning".
Download, install and run this:
http://www.filehippo.com/download_ccleaner/

Run the main CLEANER (check the 1st 3 IE boxes) and then run the registry cleaner more than once, until it shows nothing left to clean.


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