Solve : Game movie audio out of sync?

1.	Solve : Game movie audio out of sync?
Answer» Hi. I recently upgraded my motherboard to a ASUS PQ5 pro and my graphics card to a XENON GTX 260 896MB 448bit. I've updated all my drivers and everything seems to be in order however all my games as showing the same problem: in-GAME movies such as .BIK files are running the video increasingly faster than the audio i.e. it STARTS in sync, but gets worse as the movie plays on. This isn't game-breaking, but it is annoying and I was wondering if anyone knew how to fix it. Normal AVI files run fine and gameplay sound runs fine too, so I'm kind of at a loss as to how to approach this.Exactly what games are we talking about here? Impossible to answer the question without knowing. There are literally thousands of different games that use Bink.I've seen it happen with prototype, the ghostbusters game, bully and both KOTOR games. I figure it's a universal issue, since they were all fine before. I should have mentioned, I use the on-board sound from the motherboard, which takes realtek drivers. What sound quality is your Realtek card set to? 44100Hz or 48000Hz? Or something different?I was going to say theres the problem. Actually, I just ask because I know Bink 1.9i finally corrected a problem with audio synchronization when the sound card was set to 48000Hz and the Bink video was using 44100Hz. This was only fixed about 6 or 7 months ago, so most any game that was published with a version of Bink prior to the fix will have this issue.I thought that its cause its lower quality sound, thus it could keep up or something.Quote from: quaxo on June 21, 2009, 06:28:10 AM What sound quality is your Realtek card set to? 44100Hz or 48000Hz? Or something different? Where might I check for this?Double-click the Realtek icon in the system tray, this should open the Realtek Audio Manager. Click the 'Speakers' tab, then the 'Default Format' tab. There should be a little pull down menu there. Select 44100Hz, either 16 or 24-bit quality.sorry ment to say couldnt, course till I got updated drivers for my sound card the same thing happened as well. I would start there.Quote from: quaxo on June 21, 2009, 09:58:48 PM Double-click the Realtek icon in the system tray, this should open the Realtek Audio Manager. Click the 'Speakers' tab, then the 'Default Format' tab. There should be a little pull down menu there. Select 44100Hz, either 16 or 24-bit quality. Well, that fixed the syncing problem, which is awesome, but the quality took a bit of a dive. Now I get a slight bit of static during these movies. AVI files are STILL fine and it's tolerable, bit if there is a way to have the best of both worlds then I'll bake you a pie. Either way, thanks for the advice.Did you pick 16 or 24 bit? Some people notice a difference between the two, some don't. There are going to be the selected few. I would have 24 bit but thats just me.Quote from: quaxo on June 22, 2009, 03:09:37 AM Did you pick 16 or 24 bit? Some people notice a difference between the two, some don't. I don't have that option. I just have 44.1K, 48K, 96K and 192K. I also have an option no s/pdif output or output digital audio source. This is on the Realtek HD Audio Manager which has an ASUS logo. These setting where in a slightly different spot since I didn't have a speakers tab, just an Audio I/O tab. It's shot in the dark, but it won't hurt anything to try this. 1. Start -> Run... 2. TYPE in 'dxdiag' and push OK. This will open the DirectX Diagnostic Tool. 3. Click the 'Sound' tab. 4. Move the 'Hardware Sound Acceleration Level' SLIDER to 'Normal' (if it's on 'Full') or 'Full' (if it's on 'Normal'). With some things this can correct sound problems. If it doesn't fix it, or if it gets worse, move it back to the previous position.

Answer»

Hi. I recently upgraded my motherboard to a ASUS PQ5 pro and my graphics card to a XENON GTX 260 896MB 448bit. I've updated all my drivers and everything seems to be in order however all my games as showing the same problem: in-GAME movies such as .BIK files are running the video increasingly faster than the audio i.e. it STARTS in sync, but gets worse as the movie plays on. This isn't game-breaking, but it is annoying and I was wondering if anyone knew how to fix it. Normal AVI files run fine and gameplay sound runs fine too, so I'm kind of at a loss as to how to approach this.Exactly what games are we talking about here? Impossible to answer the question without knowing. There are literally thousands of different games that use Bink.I've seen it happen with prototype, the ghostbusters game, bully and both KOTOR games. I figure it's a universal issue, since they were all fine before.

I should have mentioned, I use the on-board sound from the motherboard, which takes realtek drivers. What sound quality is your Realtek card set to? 44100Hz or 48000Hz? Or something different?I was going to say theres the problem. Actually, I just ask because I know Bink 1.9i finally corrected a problem with audio synchronization when the sound card was set to 48000Hz and the Bink video was using 44100Hz. This was only fixed about 6 or 7 months ago, so most any game that was published with a version of Bink prior to the fix will have this issue.I thought that its cause its lower quality sound, thus it could keep up or something.Quote from: quaxo on June 21, 2009, 06:28:10 AM

What sound quality is your Realtek card set to? 44100Hz or 48000Hz? Or something different?

Where might I check for this?Double-click the Realtek icon in the system tray, this should open the Realtek Audio Manager. Click the 'Speakers' tab, then the 'Default Format' tab.

There should be a little pull down menu there. Select 44100Hz, either 16 or 24-bit quality.sorry ment to say couldnt, course till I got updated drivers for my sound card the same thing happened as well. I would start there.Quote from: quaxo on June 21, 2009, 09:58:48 PM

Double-click the Realtek icon in the system tray, this should open the Realtek Audio Manager. Click the 'Speakers' tab, then the 'Default Format' tab.

There should be a little pull down menu there. Select 44100Hz, either 16 or 24-bit quality.

Well, that fixed the syncing problem, which is awesome, but the quality took a bit of a dive. Now I get a slight bit of static during these movies. AVI files are STILL fine and it's tolerable, bit if there is a way to have the best of both worlds then I'll bake you a pie.

Either way, thanks for the advice.Did you pick 16 or 24 bit? Some people notice a difference between the two, some don't. There are going to be the selected few. I would have 24 bit but thats just me.Quote from: quaxo on June 22, 2009, 03:09:37 AM

Did you pick 16 or 24 bit? Some people notice a difference between the two, some don't.

I don't have that option. I just have 44.1K, 48K, 96K and 192K. I also have an option no s/pdif output or output digital audio source. This is on the Realtek HD Audio Manager which has an ASUS logo. These setting where in a slightly different spot since I didn't have a speakers tab, just an Audio I/O tab. It's shot in the dark, but it won't hurt anything to try this.

1. Start -> Run...
2. TYPE in 'dxdiag' and push OK. This will open the DirectX Diagnostic Tool.
3. Click the 'Sound' tab.
4. Move the 'Hardware Sound Acceleration Level' SLIDER to 'Normal' (if it's on 'Full') or 'Full' (if it's on 'Normal').

With some things this can correct sound problems. If it doesn't fix it, or if it gets worse, move it back to the previous position.

Solve : Game movie audio out of sync?

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