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Solve : Hdd 065/05 problem?

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I am trying to TRANSFER music to a philips hdd065/05 mp3 player.Ihave installed the musicmatch jukebox software, clicked the plug in version that it TOLD me to but still the programme does not recognise the player and am unable to transfer any music. i have also UPDATED the players firmware but nothing.
Any suggestions please.
Windows XP service pack 2.Does the player work with other software?  Eg Windows Media player.
Can you see the player using My Computer/Windows Explorer?
Does the player itself work?NO i can not find the player in my computer and it does not work with any other software programme.Windows media player or anything.
The player works ok and even though i have downloaded the plug in it still remains non existant ?.Check the Phillips site for an available driver for that device...

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