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Answer» Help and Support Center page needs help. Opens up extremely slow now that a clean install has been done. At one point the H&S Center page would not open. System restore would not work. Defragmenter could not finish all files. Restarting the computer did help. This has been happening since a complete cleanup done to erase, zero, reformat and reinstall all programs needed for normal operation... if there ever is a normal operation. These problems occurred after MS updates and .net FRAMEWORK installed .NET 1, SP and 2 installed. All items working properly prior to updates and the .NET install. It wasn’t that bad erasing everything, zeroing , reformatting and putting WXP HE back on. That was a lot faster than fishing for much needed help that does not appear to be anywhere around without a substantial fee. Thank you for allowing the post. :-?Go to Start --> run --> type services.msc and press enter. Check if the help and support service is set to manual or disabled, if it is set it to Automatic. Then reboot and see how it is. If that doesn't help, try uninstalling the .NET framework and see if it's any better - you can always reinstall it. Hopefully that will help narrow down the problem. Is this a genuine copy of Windows?Dell Forum sent me this... http://windowsxp.mvps.org/rebuildhelp.htm
Where was he at 2 daze ago. I sure could have used this information then. Early this morning I just used my Win CD and reinstalled. The Help and Support page now snaps into position. Actually my wife’s computer is doing the same thing. So I am going to use this suggestion on it. It is an HP. I had to reinstall the Anti Virus program again but it was worth it.. I’ll let you know if it helps the HP. So far everything is running much faster which I didn’t know could happen. What I mean I didn’t know this near lightening speed happened. Runs better now than the day I got it. HOPE I don’t jinx myself and something starts acting up. Thank you everyone for the help. That's helpful, I didn't even know you could do that. Reinstalling Windows is a bit drastic but would solve any software related problem. As GX1 likes to say, a reformat and reinstall solves all Windows problems, at least for a while. Glad you're fixed up and thanks for posting back. Hopefully that will help the HP too, let us know how it goes.IE7 renders Help and Support Center page unresponsive. After downloading and installing IE 7 the Help and Support Center page began acting up again with stalls and unresponsiveness. So I uninstalled IE7 and all is well again. Another user WARNED me the IE7 was the culprit and they were so very right. I am TAKING IE7 off of all my friends and families computers. This is so unfortunate. Is there a way to find out what is causing the problem since IE7 was installed after a completely clean install of Windows before Any software was added? Thanks again for all the help.
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