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Solve : Help and Support page will not open on WINXP SP2?

Answer»

!. Zeroed the hard drive.                                                                         2.Reformatted.                                                                                                     3. Reinstalled Windows.                                                                              4.Updated MS.                                                                                   5. Checked pages needed for opening problems. None found. Everything sprung open without PAUSES, hesitations or being unresponsive.                                                                                         6. Turned off AntiVirus as suggested from another user.                                                           7. INSTALLED Latest and Final IE7.                                                                       8. After downloading and installing IE 7 the Help and Support Center page began acting up again with stalls and unresponsiveness.                                                                                   9. Rans scans.                                                                                        10. Used msconfig                                                                                                          11. Safe Mode for System Restore                                                                  12. Online Diagnostics done by MS and Dell   no problems                                                13. Online virus scans by TREND, Bitdefender and F-Secure.                                                14. Spyware scans                                                                        15.So I uninstalled IE7 and all is well again. Another user warned me the IE7 was the culprit and they were so very right. This is so UNFORTUNATE. Can this be corrected?  Thanks again for all the help.  :-/Please stop making new threads about the same issue. We love to help, but these are related topics. I'm moving this onto the end of the other thread.I am going to lock or delete the other POSTS. That is just ridiculous.



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