My help and support service apparently isn't starting but i cannot find it in the list of services to start? any ideas?
bump!?have you disabled it in msconfig....type msinfo32 in the RUN box.......what error message is given if any......info>http://www.theeldergeek.com/help_and_support.htmI get "windows could not start help and support because thwe help and support service wasn't enabled. to fix this problem start the service "help and support"

I looked in admistrators tools It isn't there. will check MSCONFIG now.


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there are no services disabled in Msconfig either. and no help and support service listedYou checked adminstrative tools, then services?yeah FIRST place i checked, no service called Help and SupportWhat version of Windows are you running? It could be named or placed differently depending on your OS. Let me know and I'll see what I can do to help.I'm USING XP home edition with SP2I believe I have a solution for you. It seems there might have been accidental deletion of the registry key, or some kind of virus or malicious code has deleted it intentionally. Here's the solution: DOWNLOAD helpsvc.zip from this location (http://windowsxp.mvps.org/reg/helpsvc.zip) and unzip the contents. Extract helpsvc.reg to your desktop and then double-click the file to have it merge with your registry. Then you should be a ok to run Help and Support and it should now SHOW up in your Services. If it doesn't start after that, just go back into services (which it should show up now) and set it to automatic.

Let me know how this goes. If it doesn't work I'll look for another solution for you.

P.S. (http://windowsxp.mvps.org/helpsvc.htm) I found this information here.nope. still no effect.Try going to command prompt (Start>Run then enter "cmd" and press enter). Enter the command "net start helpsvc" w/o the quotes (you probably already knew this, just making sure). See if that helps.hold down the f8 on boot ......chose last good config.....and see if it fixes it.......if not go to cmd prompt.....c:\........and type reg...........options are shown......like reg/restore etc......have you had any other problems?? besides this?this is the only problem. it isn't really that big a deal. just an annoyance. I think i will leave it for the moment. i've had bad experiences with last known good configuration and don't want to use it. besides; i'm sure i can survive till long horn... however long that may be....