Solve : HELP!!! I am at a loss!?

1.	Solve : HELP!!! I am at a loss!?
Answer» A friend of mine has an ACER laptop that won't boot into Windows Media Center Edition 2005, it just keeps rebooting itself..also, if you try to boot off the CD drive it just shuts off altogether. This problem started about a week and a half ago a day or so after they installed Office, Photoshop, and Acrobat. Is there anything that can be done so we can use the recovery disc that came with the computer to try and fix it, or to reformat the hard drive so we can reinstall everything?Any error messages or beeps? What did he do before this? (downloads, INSTALLS, hardware changes, ect....) Can you get into Safe Mode at all? Also, how old is this laptop? Quote if you try to boot off the CD drive it just shuts off altogether At what exact point?The Windows Media Center Edition 2005 is in a edition of windows XP in fact . That's what I KNOW. The problem is just like the Home edition XP have no "taskkill" command. Maybe, there is some FORBIDDEN in this edition. So try to boot into safe mode to uninstall the software one by one. After that you should contact the support of Microsoft or the Adobe. UNINSTALL the three programs mentioned, and see if the computer returns to normal. What version of Office did you install? What versions of Photoshop and Acrobat?Office 2003 Professional, Photoshop 7, and Acrobat 8 Professional. Can't even get to where to uninstall them to see if the computer returns to normal because it keeps trying to reboot over and over again or shuts down when trying to boot of a CD.Let me but in. There could be a sudden failure of the CD-ROM drive! Open up the computer and pull the cables on the CD-ROM. Both data and power. Then turn power back on and see. A bad CD-Drive can do just what was described and whne unplugged the system goes back to normal. I will pass that info along. I also recently read...I think it was on this SITE...that it could also be the BIOS memory (?) I know it was someething to do with the BIOS. I do know that I was able to get into the BIOS when I took a look at it in order to have it boot off the CD drive instead of the hard drive.

Answer»

A friend of mine has an ACER laptop that won't boot into Windows Media Center Edition 2005, it just keeps rebooting itself..also, if you try to boot off the CD drive it just shuts off altogether. This problem started about a week and a half ago a day or so after they installed Office, Photoshop, and Acrobat.

Is there anything that can be done so we can use the recovery disc that came with the computer to try and fix it, or to reformat the hard drive so we can reinstall everything?Any error messages or beeps?
What did he do before this? (downloads, INSTALLS, hardware changes, ect....)

Can you get into Safe Mode at all?

Also, how old is this laptop? Quote

if you try to boot off the CD drive it just shuts off altogether

At what exact point?The Windows Media Center Edition 2005 is in a edition of windows XP in fact .
That's what I KNOW.

The problem is just like the Home edition XP have no "taskkill" command.
Maybe, there is some FORBIDDEN in this edition.
So try to boot into safe mode to uninstall the software one by one.
After that you should contact the support of Microsoft or the Adobe.
UNINSTALL the three programs mentioned, and see if the computer returns to normal.

What version of Office did you install?

What versions of Photoshop and Acrobat?Office 2003 Professional, Photoshop 7, and Acrobat 8 Professional.

Can't even get to where to uninstall them to see if the computer returns to normal because it keeps trying to reboot over and over again or shuts down when trying to boot of a CD.Let me but in. There could be a sudden failure of the CD-ROM drive! Open up the computer and pull the cables on the CD-ROM. Both data and power. Then turn power back on and see. A bad CD-Drive can do just what was described and whne unplugged the system goes back to normal. I will pass that info along. I also recently read...I think it was on this SITE...that it could also be the BIOS memory (?) I know it was someething to do with the BIOS. I do know that I was able to get into the BIOS when I took a look at it in order to have it boot off the CD drive instead of the hard drive.

Solve : HELP!!! I am at a loss!?

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