I have windows xp and my profile crashed.  I lost my pictures, but everything else is still there.    Can anyone help me get my pictures back?sorry mate but to help ill probably need way more info

what where you doing when it crashed?

did it come up any errors before hand?

what exactly do you mean your pictures are gone? just the files or your mypictures folder?

sorry for being a bit patronising but did you check your recycle bin?

andyMy son was playing a computer game and i don't know what kind of MESSAGE came up that he clicked thru.

no pics in the recycle bin

all folders under my pictures are gone, except for the ones that people have emailed me.  all the ones i took are gone.

We had to rebuild the profilewhen you say you had to rebuild the profile doy ou mean you overwrite the user profile that your pics where on cause that would most certainly overwrite those files if you chose not to save them

can you explain exactly step by step what you did

(sorry im a bit slow tonight :-p)

andyThe computer would send us to a default hp profile. It would not save changes that we made, like wallpaper, screen saver. Just kept going to the blue hp screen each time we turned it on. Telling us the profile didnot exsist and we would use a temp profile. Last night after countless hours of SEARCHING we made a new profile. We used the search under the start button to look for files, and found nothing. We ran our norton antivirus, found no viruses. Of all the files that got lost in all of this only the pictures we took are missing. so the files that werent lost remained in ther correct folders like in my documents my videos ect?

i must adimit its a weird problem

trying revealing your hidden files and folders.

in explorer  - menu - tools- folder options -view

then click show hidden folders
also show system files (there willbe a warning pop up just click yes or ok)

then look at your my computer - documents and settings -

then see if your old profile name is there.

We looked through all the hidden files and folders. All the videos and other pictures got MOVED by the computer to c drive documentsso just to clarify...

your computer crashed.
you profile got erased
you created a new one
all the files you had in your documents ect got moved to a new folder in the root  directory of the c drive
the only files that where missing where the files you had copied from your camera to my pictures.
the pictures that where in your my pictures that where downlaoded where saved though

is that right?

if so i havent got the foggiest

sorryThat's right.

Where do we go from here?

A friend recommended Compurecovery for data recovery.

Any thoughts?

Thanks for your help.
in your documents and settings folder there may be a folder called temp

it may have some files in there

in all honesty when it comes to problems like this its alot easier to solve when im sitting infront of the computer.

its understandable that your files would be lost when your profile got deleted somehow. i stress somehow cause its odd.

but to have only a select group of files get lost while all others are saved is very odd. its even stranger that some file ssharing the same directory got saved when others didnt

i cant stress to you enough how strange this is!!!!

i would try out some file recovery programs in the off chance it might WORK. theres nothing lose really at this point

system restores unfortunately dont recover lost files just programs so thats no use.
also before you try anything else i would strongly recommend you back up your saved files now onto an external storage device.

also try run a search of all your c drive including all hidden files and all system files for anything with the same extension as your pics i.e .jpg or .bmp or what ever it is. if that doesnt show up any results then they are definately deleted and some sort of recovery software is you best bet. (quite a long SHOT though im afraid)


sorry i cant be more helpful :-(

andy