I am using Windows XP. I COULD not open HELP & SUPPORT PROGRAM in my computer. Please help.Click: "start, run."   Type: "sfc /scannow"i tried this but it prompted me to put xp cd. after inserting the disc it said that i had inserted worng cd. also yesterday there was a virus alert for VBS/REDLOF.A . may be this is the cause?Possibly.... Usually viruses attack other, more important pieces of software, such as your settings, etc... It's possible however...

[glb]Flame[/glb]Some options for you to consider

Have you used a registry cleaner recently, if so does it have an undo option?
Can you do a system restore?
Have you a backup of your system state data?
Can you re-install xp?

Before doing any of the above, carry out a virus scan with up to date definitions.ya i used SUPERUTILITIES program to clean the registry. i will try system restore and let u KNOW. thanxhttp://www.michaelstevenstech.com/XPrepairinstall.htmi don't want to re install xp or restore to previous date. is there any other way?
I would look at your superutilities programme and see if it has deleted any of the relevant keys from your registryoh, i unistalled the SUPERUTILITIES as it was a trial version. thanxhow to retrieve the data or the registry?also help in WORDS not workingTry reinstalling XP. It should install over the TOP and not destroy your current data.finally i used system restore to SOLVE this problem. thanx all of u guys. can anyone tell me how to retrieve the programs/software which i have lost after restoring the system?