im am using windows xp pro with SP2

the problem i have is associated with the error message xerces panic error (could not load a transcoding service)

at first, i thought it was a software problem as i encountered it first when i was installing peachtree accounting (my system was still service pack 1 at that time). installation seems fine but when it gets to 100% and running final steps, the error appears. i just press ok and then the installation finishes ok.

i then try to run the app but i again get the same error. at this point, i was thinking that it may be a conflict with one of my running processes so i disabled my anti virus.. still nothing

then i disabled my FIREWALL, still nothing
then i restarted the computer in safe mode so that it will only load the essential drivers, i still get the same error

at this time, i was thinking it must be a software problem

then the next day, i tried to run my 3600 printer assistant (hp) and then i also get the same error. this got  me SUSPICIOUS as i have been able to run this program without any problems before. i began to think that it was a windows problem not software.

so i installed service pack 2 (and RAN automatic UPDATE and  installed all updates) in the hope of fixing the problem

but after all those things i did, i still get the same error

i dont think its software related but rather something in my windows setting perhaps. i will really appreciate any help..tnxHave you disabeled certain services in Start -> Run -> services.msc?like what kind of services (im not very familiar with the services and its functions)?

as i've said, i have been able to run the printer assistant without any problems before.. and its just reccently that it wont run anymore

not really sure what caused itUnder services.msc make certain that the Print spooler is set to automatic and that it is started.