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Solve : Help with Windows 2000? |
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Answer» Well, I cannot drag or move icons on my desktop, can't copy and paste. I can't open task manager using the CTRL+ALT+DELETE method. Also, after a while my desktop disappears. I didn't really have anything downloaded. This problem just OCCURED. I have no clue what to do and I need help. I cant open my volume control either, because it says no active mixer devices available, but it USED to work fine.We will need a bit more info on your system specs ,OS and what happened prior to thos to prevent a long winded guessing game...Need...more...info...gasp Then I found out the database of viruses was outdated and downloaded the newer one and it found over 8000 threats in my temporary folder. This is what is meant by supplying more info...your machine is badly infected and again it could be a number of things. First DLoad install and update the following: Don't run them yet. Spybot Search and Destroy AdAware Stinger AVG Anti- Spyware ( different than AVG Anti Virus. After updating and installing these shut down your machine. Dis-connect from the web physically router/modem. Re-boot into safe mode by repeatedly tapping F8 as soon as the machine is powered on. Run each scan and let it finish completely ( this may take awhile as it sounds as you haven't scanned in awhile) Let each program fix what it finds. After this run Disk Cleanup and defrag. These might also take some time. Power down and hook your connection back up. DLoad Hijack This and post the log in our virus and spyware section. It will take more than one post to get it all. We can then look further for nasties. Be patient...we'll get you there.Ah thanks for your help I will get right on that.You might want to print the instructions out as you will be dis-connected from the web for awhile... |
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