Hi everyone.

I am trying to repair my old Window XP desktop. When I try to start it, I get this message :


Windows could not start because of an error in the software.
Please report this problem as :
load needed DLLs for kernel.
Please contact your support person to report this problem.

After searching the internet, I now understand that an essential file is corrupted. I created a bootable XP Recovery Console CD. I'm using to recover the system. I followed all the steps, but now I'm stuck and don't know what command I should use to recover the corrupted file. Please help me to do so.You could try this: When it asks for your CD put your recovery disk and see what happens.
•Click on Start > Run and type sfc /scannow then press ENTER (note the space between scf and /scannow)
*Let this run undisturbed until the window with the blue progress bar goes away
SFC - Which stands for System File Checker, RETRIEVES the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.
I'm stuck with a black screen. I can't get to the Windows to click start. I made a XP recovery console CD. I tried to fix the corrupted file. But I'm still not SURE which file is corrupted. I followed the steps in this YouTube video: https://www.youtube.com/watch?v=SOgY48Ad4V8 but this didn't solve the problem.
I have two windows copies. One in the C drive and another in the D.
Please help me, I really need to get this PC working. Have you tried starting in Safe Mode?I can't start in Save Mode. all I got is a black screen. Now after all these attempts to fix it, and trying to install the Windows XP from a UBS, it is giving me a new error message, which is Hal.dll is missing or corrupt, and invalid boot.ini file message ALSO flash briefly when I start the system.You start in Safe Mode by repeatedly hitting F2 while the COMPUTER is booting.On my system it is the F8 key.

If he can not recovry his XP system, he will need to:
1. Boot up from a resue CD like Macrium Reflect .
2. Save documents and stttings to a DVD,
3. Install XP again, eraseding all data.
4. Restore documents and settings
5. Install other programs lost.
https://www.macrium.com/reflectfree

Thank you all of you for your help. I decided to take the PC to the technician to install window 7. Quote from: salwa SMZ on July 31, 2017, 01:56:33 PM

Thank you all of you for your help. I decided to take the PC to the technician to install window 7.