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Solve : HP DV4 2170us Not Starting? |
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Answer» Hello, I have an HP DV4 2170us, it is about three and a half years old, so I know it is fairly old for a laptop. Overtime its battery has completely failed, which is understandable, but now it appears as if it is at its end. Whenever I try to start it, it turns on, but nothing appears on the screen. The opening windows animation never displays, nor does the lock/logic screen, and it will simply STAY as if it were stuck between the second I push the on button and when the windows animation would show. I try to shut the computer down manually and it will, but if a I restart the same thing happens. ...Won't a hard reset get rid of my data?...No. Nothing on hard drive is altered. Link provided says: "A hard or forced reset erases all information in the computer's MEMORY which may restore functionality. Resetting your computer forces the system to clear and reestablish the SOFTWARE connections between the BIOS and the hardware." Memory & hard drive are 2 different things. It worked for me on my HP laptop when the fan went 100% on power up & stayed 100%. Just do it, can't hurt anything to try.I did the hard reset, no change. I turn the computer on and the fan and LEDs all come on, but the screen remains dark.Quote from: Lars on October 06, 2013, 07:18:02 PM ... Nothing comes up on the screen at any point, it remains black, even if I push esc... Quote from: Lars on October 07, 2013, 02:00:36 PM I did the hard reset, no change. I turn the computer on and the fan and LEDs all come on, but the screen remains dark.If no Startup screen (BIOS screen), it's likely the motherboard has failed. Are any of the LED's blinking? See this: http://h10010.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01732674&product=1132551Nothing blinking... there is nothing displaying on the screen at all. In the case of a motherboard failure, what can I do?1. Sell the laptop for parts (keep the hard drive). Buy a new laptop. OR 2. Take it to a repair shop. Too difficult to service on your own. |
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