Solve : HP Pavilion dv6700 Notebook?

1.	Solve : HP Pavilion dv6700 Notebook?
Answer» I have the notebook posted above and it's running windows vista home premium edition. It was performing an automatic update and now it won't start up. It gets to the screen where is says "Configuring updates: Stage 3 of 3 - 0% complete" Do not turn off your computer. It hangs there for 20-30 seconds, no advancements in the 0%, then just automatically reboots itself. I've tried starting from last known good configuration, tried safe mode. It just does the same thing. Will system restore delete everything on my computer like my documents or photos?? HO Pavilion dv6700 Windows Vista Home Premium Intel Pentium Dual CPU T2370 3 Gig MemoryHi System restore will not EFFECT any of your photo's or data. it simply resets windows system settings and files. I would recommend you use system restore to repair this. instead start in safe mode and go to add remove programs select show updates, select show by date and remove the last update. This should allow you to start in normal mode. And then try windows update again. As i said before , i've tried BOOTING using Last known good Configuration and using safe mode....both dont work or else i would have...ive gone into the bios and tried disabling the automatic update during the bootup process but there's no option for thatHi well i'm asking myself why the windows update didn't load, have you checked your not running low in hard disk space REMEMBER with vista about 20 gb's free is a good minimum. yeah there's plenty of room on the drive. this is brutal...there is the option i press f10 which brings me to recovery manager...its tries to use system restore but there's not logged saved dates for it....then it says i can do a system recovery...will this delete files?Quote from: DPalmz on May 27, 2011, 06:30:28 PM ive gone into the bios and tried disabling the automatic update during the bootup process but there's no option for that The wouldn't be. The updates for the OS (Windows) are in no way related to a BIOS setting. You said booting into Safe Mode didn't work. Could you explain what happens when you try? Going into safe mode, it shouldn't be trying to install updates.when trying to boot into safemode it does its usual way where you see all the dos commands loading...and then once it stops...its reverts itself back to where it just shows the window logo in the middle and the status bar below it...then it goes to the next screen where it tries to do the update thing....then rebootsTry the steps here: http://support.microsoft.com/kb/949358 Basically, it tells you to either A) Do a repair with your Windows disc or B) Do a system restore. If that doesn't work, contact support. Note: This is advice from one of the Microsoft TechNet guys.You need to boot to a Vista DVD. If you don't have one, you can download a Vista recovery disk here: http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ Use an image burning program to burn the file to a disk. If you don't have image burning software ImgBurn is a good program for this task. You can download it here: http://www.imgburn.com/ If you're not sure how to burn the disk, you can find a guide for burning the image here: http://neosmart.net/wiki/display/G/Burning+ISO+Images+with+ImgBurn Now boot to the disk and choose Command Prompt from the list of recovery options. At the C prompt type: cd Windows\WinSXS and press enter. Then type: del pending.xml and press enter. Restart the computer and boot to the hard drive. Same problem?so i did exactly what you said JJ 3000. After it loaded the disk, it came to a windows screen and its wanting to install windows. A splash screen shows up with 3 options. Language to install: Time and currency format: Keyboard or input method: NEXT there was no option to choose command prompt?? Choose your language option, then click next. The repair option I believe is on the next screen if I remember right, bottom left corner. Says "Repair your computer" or something to that effect. It will search for your Vista installation (actually, all installations if you have more than one), then ask you which one you want to repair (since you only have one, it will only show you one option). On the next screen, there will be an option for getting to the command prompt, as well as a number of other repair options.A walkthrough on how to use command prompt, vista -> http://www.bleepingcomputer.com/tutorials/tutorial147.htmlQuote from: quaxo on May 28, 2011, 09:30:29 PM Choose your language option, then click next. The repair option I believe is on the next screen if I remember right, bottom left corner. Says "Repair your computer" or something to that effect. It will search for your Vista installation (actually, all installations if you have more than one), then ask you which one you want to repair (since you only have one, it will only show you one option). On the next screen, there will be an option for getting to the command prompt, as well as a number of other repair options. i did all this..it found no versions of windows installed?? so im guessing i need a full vista cd now to get this to install....since I'm assuming somehow everything is deleted?? I have windows XP pro on my desktop. Tried installing windows xp directly...its copying the files and then all of a sudden it says Windows XP Setup did not find any hard disk drives installed in your computer??? (WHAT THE???) seems like things are worse off then when we started doing this.....Hi. I just had the same problem with the same model machine. My first thought was a dying H/drive if you hit f10 on start up you will enter the set up, select diagnostics, and run the H/drive test; mine came back o.k. although I do believe this model does suffer with h/drive problems. I then borrowed a vista disc and re installed, I used the original key on the base of the laptop to ACTIVATE, and it worked fine. The only thing is you must use the same vista installation that was originally on the machine (32-bit or 64-bit) to stay legal. Then all that’s left is go into device manager and download any missing drivers.

Answer»

I have the notebook posted above and it's running windows vista home premium edition. It was performing an automatic update and now it won't start up. It gets to the screen where is says
"Configuring updates: Stage 3 of 3 - 0% complete"
Do not turn off your computer.
It hangs there for 20-30 seconds, no advancements in the 0%, then just automatically reboots itself. I've tried starting from last known good configuration, tried safe mode. It just does the same thing. Will system restore delete everything on my computer like my documents or photos??
HO Pavilion dv6700
Windows Vista Home Premium
Intel Pentium Dual CPU T2370
3 Gig MemoryHi

System restore will not EFFECT any of your photo's or data. it simply resets windows system settings and files. I would recommend you use system restore to repair this. instead start in safe mode and go to add remove programs select show updates, select show by date and remove the last update. This should allow you to start in normal mode. And then try windows update again.
As i said before , i've tried BOOTING using Last known good Configuration and using safe mode....both dont work or else i would have...ive gone into the bios and tried disabling the automatic update during the bootup process but there's no option for thatHi well i'm asking myself why the windows update didn't load, have you checked your not running low in hard disk space REMEMBER with vista about 20 gb's free is a good minimum.
yeah there's plenty of room on the drive. this is brutal...there is the option i press f10 which brings me to recovery manager...its tries to use system restore but there's not logged saved dates for it....then it says i can do a system recovery...will this delete files?Quote from: DPalmz on May 27, 2011, 06:30:28 PM

ive gone into the bios and tried disabling the automatic update during the bootup process but there's no option for that

The wouldn't be. The updates for the OS (Windows) are in no way related to a BIOS setting.

You said booting into Safe Mode didn't work. Could you explain what happens when you try? Going into safe mode, it shouldn't be trying to install updates.when trying to boot into safemode it does its usual way where you see all the dos commands loading...and then once it stops...its reverts itself back to where it just shows the window logo in the middle and the status bar below it...then it goes to the next screen where it tries to do the update thing....then rebootsTry the steps here:
http://support.microsoft.com/kb/949358

Basically, it tells you to either A) Do a repair with your Windows disc or B) Do a system restore.

If that doesn't work, contact support.

Note: This is advice from one of the Microsoft TechNet guys.You need to boot to a Vista DVD. If you don't have one, you can download a Vista recovery disk here: http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

Use an image burning program to burn the file to a disk. If you don't have image burning software ImgBurn is a good program for this task. You can download it here: http://www.imgburn.com/

If you're not sure how to burn the disk, you can find a guide for burning the image here: http://neosmart.net/wiki/display/G/Burning+ISO+Images+with+ImgBurn

Now boot to the disk and choose Command Prompt from the list of recovery options.
At the C prompt type:
cd Windows\WinSXS
and press enter.

Then type:
del pending.xml
and press enter.

Restart the computer and boot to the hard drive. Same problem?so i did exactly what you said JJ 3000. After it loaded the disk, it came to a windows screen and its wanting to install windows. A splash screen shows up with 3 options.

Language to install:
Time and currency format:
Keyboard or input method:

NEXT

there was no option to choose command prompt??

Choose your language option, then click next. The repair option I believe is on the next screen if I remember right, bottom left corner. Says "Repair your computer" or something to that effect. It will search for your Vista installation (actually, all installations if you have more than one), then ask you which one you want to repair (since you only have one, it will only show you one option).

On the next screen, there will be an option for getting to the command prompt, as well as a number of other repair options.A walkthrough on how to use command prompt, vista -> http://www.bleepingcomputer.com/tutorials/tutorial147.htmlQuote from: quaxo on May 28, 2011, 09:30:29 PM

Choose your language option, then click next. The repair option I believe is on the next screen if I remember right, bottom left corner. Says "Repair your computer" or something to that effect. It will search for your Vista installation (actually, all installations if you have more than one), then ask you which one you want to repair (since you only have one, it will only show you one option).

On the next screen, there will be an option for getting to the command prompt, as well as a number of other repair options.

i did all this..it found no versions of windows installed?? so im guessing i need a full vista cd now to get this to install....since I'm assuming somehow everything is deleted?? I have windows XP pro on my desktop. Tried installing windows xp directly...its copying the files and then all of a sudden it says

Windows XP
Setup did not find any hard disk drives installed in your computer??? (WHAT THE???)

seems like things are worse off then when we started doing this.....Hi.
I just had the same problem with the same model machine.
My first thought was a dying H/drive if you hit f10 on start up you will enter the set up, select diagnostics, and run the H/drive test; mine came back o.k. although I do believe this model does suffer with h/drive problems.

I then borrowed a vista disc and re installed, I used the original key on the base of the laptop to ACTIVATE, and it worked fine.
The only thing is you must use the same vista installation that was originally on the machine (32-bit or 64-bit) to stay legal.
Then all that’s left is go into device manager and download any missing drivers.

Solve : HP Pavilion dv6700 Notebook?

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